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New Reviewer

Change my number on account

I need help I got money on my account n I need to change my phone number to 347802**** email corywavy@***.com
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ID
#1854667 Review #1854667 is a subjective opinion of poster.
Pros
  • Have been good in the past
Preferred solution
Please help change my number so I can order my food please and thank

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New Reviewer

My Uber eats isn't showing up on my driver app

My Uber eats isnt showing up on my drivers app
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ID
#1854661 Review #1854661 is a subjective opinion of poster.
Location
Winchester, Virginia
Product
Ubereats Mobile Application
Preferred solution
Fix my app re add my Uber eats for driver
New Reviewer

Order went to wrong address

I believe it was the app that automatically put up a past order window with a similar hotel name. It did not list the hotel nearest to me first. I did use it before and without showing the whole name and address in the app, it just automatically sent the order out to a previous location. I also could not review my order. The app kept saying it was unsuccessful. It wasn't the restaurant or delivery agent who was at fault. The app that was difficult to navigate thru.

User's recommendation: Click on the window to check location. The app does not auto the area you're in at the time. Be sure the restaurant is in your present location.

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ID
#1854607 Review #1854607 is a subjective opinion of poster.
Service
Ubereats Delivery Service
Pros
  • Trackable deliver & confirmation of received order
Cons
  • Is not clear of your present hotel location
Loss
$24
Preferred solution
Full refund
New Reviewer

2 hours for food and still haven’t gotten food

I for ONCE ordered through Uber eats instead of door dash, BIG MISTAKE. Cannot believe the service. I want every dime back. NOW.
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ID
#1854594 Review #1854594 is a subjective opinion of poster.
Service
Ubereats Delivery Service
Pros
  • Delivery
Cons
  • I need my money
Loss
$68
Preferred solution
Full refund

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New Reviewer

Didn't receive food

Placed order and restaurant is closed didn't receive food
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ID
#1854460 Review #1854460 is a subjective opinion of poster.
Service
Ubereats Delivery Service
Loss
$19
Preferred solution
Full refund
New Reviewer

Uber eats charged me and I got no food.

Uber eats driver arrived with incorrect order. Driver took incorrect order back to Popeyes and I called Popeyes and my order was given away to someone else. Id like my money back but no customer service number to call. So angry that $50 is gone down the drain!
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ID
#1854430 Review #1854430 is a subjective opinion of poster.
Service
Ubereats Vehicle Driver
Pros
  • Food missing
Cons
  • Order not completed
Loss
$57
Preferred solution
Full refund
New Reviewer

Missing food

90% of my order was missing. Had to reorder and still a burger was missing. I dont have money to do this. Just wanted my kids to have a hot meal. And now I can't talk to anyone.
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ID
#1854403 Review #1854403 is a subjective opinion of poster.
Service
Ubereats Delivery Service
Loss
$41
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Refund money

My name is Jonathan Van Sickle and I order fired pie on 4/3/20 and then it charged me .When I didn't want the food anymore. I would like to have my money refunded please and thank you.
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ID
#1854392 Review #1854392 is a subjective opinion of poster.
Loss
$25
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Wrong order

My order was wrong I cant get ahold of anyone on ubereats that *** I want my refund someone needs to get ahold of me a.s.a.p
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ID
#1854363 Review #1854363 is a subjective opinion of poster.
Location
Waco, Texas
Service
Ubereats Customer Care

Got charged twice for the order

My mom has one account and two different cards numbers both cards got charged for one order
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ID
#1854361 Review #1854361 is a subjective opinion of poster.
Location
The Bronx, New York
New Reviewer

Food was inedible

Pizza was like leather, could not eat it. Called pizza place they said they cant help to call you.
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ID
#1854355 Review #1854355 is a subjective opinion of poster.
Loss
$47
Preferred solution
Full refund

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New Reviewer

Uber app acting up

It told me My order couldn't be complete and make me re do it now I have two orders going on from the same restaurant
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ID
#1854354 Review #1854354 is a subjective opinion of poster.
Product
Ubereats Mobile Application

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New Reviewer

Being charged for cancelled order

I ordered a dinner for 2. Upon checking out I saw the amount of the receipt which didn’t add up, so immediately I cancelled my order. I paid with my Paypal account which isn’t supposed to debit my account until delivery of product. I got an email from PayPal the charge of $71.50 went through.
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ID
#1854344 Review #1854344 is a subjective opinion of poster.
Pros
  • Payment
  • Cons
Cons
  • Non delivery
Loss
$72
Preferred solution
Full refund
New Reviewer

Food was not picked up when ready

So basically i ordered food at 7:30 with a promo code and uber accepted it and charged me deliver fees and taxes of 4.50 cents i ordered and waited until it was getting picked up and i receive a call from the driver saying to cancel my order because there is a problem in the kitchen and she hung up so i didnt know what to do I was very confused so i called the place and asked whats going on and they told me the same thing but there was a fee to cancel so i didnt cancel and waited until 9 and then ubereats app told me food could not be delivered without a solid reason so i dont know what happpend But i want a new promo code if possible or some thing because i lost money

User's recommendation: Los toldos is very unprofessional.

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ID
#1854300 Review #1854300 is a subjective opinion of poster.
Service
Ubereats Delivery Service
Pros
  • No food
Cons
  • Bad order
  • Unreliable
Loss
$5
Preferred solution
Full refund
New Reviewer

I never received my order

My food was never delivered to my house!!!!! It cost me $87.16 for my food and now I dont have it!!!
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ID
#1854272 Review #1854272 is a subjective opinion of poster.
Service
Ubereats Delivery Service
Loss
$87
Preferred solution
Deliver product or service ordered