Lachelle S Uku

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Verified Reviewer

Never received my food

So there was a Uber eats person there at the restaurant but they never got my food and I need my money back
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Loss:
$40
Cons:
  • Charged me and never got my food
  • Lose money

Preferred solution: Full refund

Michelle H Qli

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Palm Beach Gardens, Florida

Uber Eats iPad

Charging portal broken. iPad cannot be charged so we are not able to receive orders. If someone could call us that would be greatly appreciated
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Preferred solution: Help on how to get uber orders

Darrel Msp
map-marker Morrow, Georgia

Y’all suck

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Ordered food 1 1/2 hours later yall canceled the order. I never got food am hungry. What next. Yall suck
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Loss:
$26
Cons:
  • Never got order

Preferred solution: Full refund

User's recommendation: Do t use

1 comment
Guest

Yall isn’t a word.

Ben R Pxp
map-marker Chicago, Illinois

Wrong address

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My address is 3602 w Sunnyside Ave, Chicago IL 60625):):):!.?.?:):)?::)?.?:?:?:??:?:?:?:?:?:?:?:?:??:?:?:?:?:
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Loss:
$10

Preferred solution: Full refund

Angelica C Qsv

Did not get my food

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I did not get my food. The driver didnt show up but said the food was delivered. The restaurant doesnt want to give me a replacement and said I have to deal with Uber eats.
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Loss:
$28
Pros:
  • Need my refund
Cons:
  • Order never arrived

Preferred solution: Full refund

User's recommendation: Don’t use Ubereats

Peggy N Lpy

Wasn't reimbursed for an order and pay that I used with my debit card

Ubereats - Wasn't reimbursed for an order and pay that I used with my debit card
On august 14 I did an order and pay but did not have my Uber pro card with me. I used my own debit card to pay and was never reimbursed for what I paid out of pocket
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Loss:
$33
Cons:
  • Not being paid back

Preferred solution: Full refund

Shiloh S Ank

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Verified Reviewer

Serious issue

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Ubereats - Serious issue
BullshitBlood on my receipt package n bag. I don't know if blood had dripped on mu food. Will not eat. What if there is blood mixed in my soup. I was grossed out .
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Loss:
$90

Preferred solution: Full refund

User's recommendation: Omg idk

Amanda G Byg
map-marker Pensacola, Florida

Promo code doesn't work

Tried putting in an order. And went to checkout and the promo code doesnt work. And i was wondering why..
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Preferred solution: Let the company propose a solution

Anonymous
map-marker Apopka, Florida

Never got order

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Never got my order and a calm from my delivery driver never using this app again im going to a different company
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Anonymous
map-marker Islington, England

Promo Code did not work

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I tried to use a promo code for $20 off first order over $25. It didnt work with the link. It didnt work with me manually inputting it and I tried going further into the order to see if it would apply it. It didnt. I didnt even input a payment and because this was my first time using Uber eats and it linked my PayPal from my regular Uber account without me inputting it. I followed the directions and got scammed
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User's recommendation: Don’t bother

Michael N Bxb

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Verified Reviewer
| map-marker Greenville, South Carolina

My promo

I want to use my promo for Uber eats tonight plz fix this issues I'm really was looking fwd to this with my kid ur a Godd damn
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Preferred solution: Let the company propose a solution

Cynthia S Bty

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Verified Reviewer
| map-marker Saratoga Springs, New York

Ubereats food has not arrived

I placed my food at 6:19pm, and it said it was expected to arrive within 25 to 35 minutes. Now its saying expected time is 8pm. Nearly two hours after food was placed.
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Cons:
  • Didnt answer the phone

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t use ubereats, takes forever to deliver food

Jonah T Jdt
map-marker Houston, Texas

Order not arrived

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I waited over two hours for an order that never arrived. I am very very unhappy this is unacceptable
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Loss:
$6
Cons:
  • Customer service is terrible try door dash

Preferred solution: Apology

User's recommendation: Don’t use Uber eats

Jasmine w Uzl

My order was incorrect

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I didn't recieve my order correctly. my happy meal wasnt here nor was my other chicken sandwich meals
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Loss:
$13
Pros:
  • Just cons
Cons:
  • Food wasnt in my bag

Preferred solution: Deliver product or service ordered

Lori W Rcl

Order incomplete

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Got the wrong salad and no dressing. Contacted the store was told to contact uber eats for refund....
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Loss:
$23
Cons:
  • Overcharge and no customer service

Preferred solution: Full refund

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