Horrible

Delivery driver stole food and no one answers but a bot. I could not find a phone number and the bot said no refund even though we never received our food

User's recommendation: Do not use.

View full review
ID
#4157507 Review #4157507 is a subjective opinion of poster.
Loss
$158
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Issue with customer service

Ubereats - Issue with customer service
Ubereats - Issue with customer service
Ubereats - Issue with customer service
Original review updated by user Nov 20, 2022
Uber driver spilled my whole drinks and another drink halfway empty. contacted Uber one customer service and no refund was given for the drink that I never received and the damaged drink. Each case should be treated as it,is individual. They kept telling me because I...
View full review
ID
#4157355 Review #4157355 is a subjective opinion of poster.
Loss
$12
Preferred solution
Price reduction

Missing food

Order was picked up by delivery driver and disappeared with my food. Will now take 5 to 7 days to get my money back. Will NEVER use Uber eats again

User's recommendation: DO NOT USE UBER EATS.

View full review
ID
#4157192 Review #4157192 is a subjective opinion of poster.

You charged my card and then canceled my order. What the ***

Even when I called, your incompetent employee disconnected the call after putting me on hold and getting back on a couple minutes later. Your company doesnt know the meaning of customer service or hiring ethical drivers

User's recommendation: Don’t use Uber eats.

View full review
ID
#4157125 Review #4157125 is a subjective opinion of poster.
Location
Littleton, Colorado

Scammers who hung up and did not post real info after I placed my order. Drivers number I called 6 times cause my order kept being delayed and then driver said wrong number. Which was the number given

When I called to complain they hung up on me 3 times. Horrible just horrible, they gave driver info which when I finally got someone to answer driver answered by name then told me wrong number. Customer service hung up on me 3 times dont ever order anything from UBER EATS. It is not a company

User's recommendation: Never order from Uber eats.

View full review
ID
#4157117 Review #4157117 is a subjective opinion of poster.
Pros
  • No pros
Cons
  • Awful customer care
Loss
$1
Preferred solution
Apology

They just hung up when I called to complain

DO NOT ORDER EVER FROM UBER EATS! They are scammers. Driver had delivery time pushed back 3 times, and took 6 phone calls to his cell and he said wrong number when I finally got through. It was the number listed for driver. When I called to complain they hung up. DONT EVER ORDER FFOM THIS SCAM COMPANY!!!

User's recommendation: Order from anyone else.

View full review
ID
#4157104 Review #4157104 is a subjective opinion of poster.
Pros
  • No pros
Cons
  • Are a scam
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have issues with my food order