Florence joy A

I order food from HIPHOP on 11/24/21 but I didn't receive the order amount of 17.45

I ordered food from hiphop but ididnt receive my order was 11/24/21.,I tried to contact the driver that day but wont pickup.,now uber eats want me to pay amount of $17.45
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Preferred solution: Cancel the amount of 17.45

Wendell C Oxt
map-marker Orlando, Florida

I have fraudulent orders on my account

My account was hacked and someone made orders from my account. Now it was unpaid and I am unable to make a purchase until those orders are paid
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Loss:
$95
Pros:
  • Never got delivery
Cons:
  • No customer service available by phone

Preferred solution: Full refund

User's recommendation: Don’t bother using the app

Anastasia J Zbj

Payment failure

I just ordered and it got delivered but says i dont have enough funds and i have $ on my card i keep trying to pay but will not go through
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Pros:
  • There are no stole money and they have no cus service to help
Cons:
  • No human to talk to you

Preferred solution: Let the company propose a solution

Rachel M Jcj
map-marker Forney, Texas

Haven't got my food

Ordered my food at 10:30 PM at night it is now 12:17 AM the next day and my food still has not arrived and customer service told me that they will have to call me back to speak with a manager after waiting for almost 2 solid hours for my food.
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Loss:
$53

Preferred solution: Full refund

Carole E Pcv
map-marker Las Vegas, Nevada

Refuse to let me cashout

After an hour and a half on the phone Monday I finally got to speak to a supervisor who went on to tell me that they have to verify my insurance which I gave them proof of when I originally signed up first it was my profile picture then it was my insurance and they've been holding my money hostage for a month and a week they're just refusing to let me cash out I advise them when I did the work they got paid so how come I can't get paid and I still cannot get a solid answer and I still cannot cash out.
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Crystal S Qqo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Driver stole my food.

My whole order disappeared after driver left the store. I called Applebees and they said she did grab the order. They cant refund me or remake it. My money and food is gone.
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Loss:
$25

Preferred solution: Full refund

Neubian S

Delivery over an hour late

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I will never order again they are trying to charge me for inedible food that arrived over an hr late This is the second time its happened
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Loss:
$23

Preferred solution: Full refund

User's recommendation: Use Door Dash instead

Karla M Rhn
map-marker Deer Park, Texas

Canceled order

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Made an order at 2 pm paid for priority delivery said would be delivered in 50-60 min almost 2 hours later my order got canceled had me waiting like a *** when I could of used DoorDash which I use too but decided to go with yall if yall couldnt deliver to my address which it didnt say that at the beginning yall should of just said so instead of making me wait 2 hrs
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Preferred solution: Let the company propose a solution

User's recommendation: I would never recommend

Julieana W

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing item from order

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Ubereats - Missing item from order
Ubereats - Missing item from order - Image 2
I ordered deluxe chicken meal which includes a drink and French fries Mac chicken sandwich Another French fries Another drink And a Cinnamon roll I only received one fries and Im really upset about it, I put in the complaint and instead of being refunded for the missing French fries I have to wait on a call that I have not received as yet, when will I be refunded for my missing French fries?
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Loss:
$4
Pros:
  • Luxury of not leaving your house
Cons:
  • Sometimes items are missing from orders

Preferred solution: Price reduction

User's recommendation: Macdonald’s on Atlantic ave constantly misses items order, it’s ridiculous that they are still allowed to be on Uber Eats

Brenda B Aoo
map-marker Charlotte, North Carolina

About a job

Finding out about me a job can you please let me know.. Really want a chance with your company.........
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Preferred solution: Job

Lori B Unp

Post mates

I ordered food because it reads 50 percent off first five orders all a sudden after I ordered it popped up my neighbors name and credit card . I need that fixed asap before they think I stoled from them
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Loss:
$54
Pros:
  • You can order food easily
Cons:
  • No customer service to contact

Preferred solution: Full refund

User's recommendation: make sure a live person can answer before placing credit information

Darryl E Suz

Stoen identity/No Ubereats Account

Someone has opened an Ubereats account in my name and has been using my debit card. I spoke with my credit union today and closed my debit card account. My credit union will be doing a dispute with you all. PLEASE close this account. Please contact me at (901)487-**** as soon as possible. Thanks.
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Loss:
$36
Cons:
  • Cannot talk to a person for help

Preferred solution: My identity has been stolen. I did NOT open an Ubereats Account

Eli H Pnw
map-marker West Jordan, Utah

Its been over a week to get my refunds

Still haven't received my refunds for both 2 orders gonna wrong the first order I waited 1 1/2 hrs and they cancelled last minute and the second order she only delivered part of my order and I had To go drive and find and pickup my food and I wanted to see if it's just taking for ever to process or if there has been a error thank you.
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Loss:
$37

Preferred solution: Full refund

Anonymous
map-marker Novi, Michigan

Request a refund

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The food I ordered from Benihana was stale and burnt (rice, chicken and shrimp), with lots of grease throughout.
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User's recommendation: No recommendation because I will not be ordering from this restaurant as this has happened on multiple occasions in the past.

Anonymous
map-marker Pottsville, Pennsylvania

Everything was wrong and cold and late and I was charged, full price after using a promotion for $25

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This was my second attempt at Uber eats, and every time was worse than the last. I'm not exaggerating when I say this was the worse experience IV had with ANY of the delivery apps. And then ignored my communications
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User's recommendation: Save yourself alot of hassle and don't bother with promotional codes cus saving money isn't worth it for f it was a complete waste

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