Ubereats
Reviews and Complaints
Address change unavailable
Preferred solution: Not sure yet
Food prepared but not delivered. Charged anyway.
- Refund
- Food never arrived
Preferred solution: Full refund
User's recommendation: Get contact info for the delivery person.
I didn't get the order I paid for
Preferred solution: Full refund
User's recommendation: Lobby for a faster response to issues with service
This was my first time that I ordered food but I couldn’t able get right order and nobody didn’t help or call me.
Card declined
- Difficult to get help
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI only ordered 2 tacos and 2 drinks I was charged for a total of 4 tacos and two drinks
- No phone you can call to reach anyone
- Charged incorrectly
- No communication
- Customer service non existent
Preferred solution: Price reduction
User's recommendation: Don’t use ubereats
Got completely wrong order and no one has fixed it
Preferred solution: Full refund
User's recommendation: Don’t get any add ons they won’t do it waste of money
Money out my account
- 20 dollars per person
Preferred solution: Full refund
User's recommendation: Only use ubereats when the sun is out
I can't get started
Complaints
Food was not delivered at all
User's recommendation: Use a different service if you can.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey charged me for an order they cancel
Preferred solution: Full refund
Botched order and delivery
- Cant reach customer service
- Order was never placed or made and promo code never worked
Preferred solution: Full refund
User's recommendation: Will not recommend at this time due to the incredible difficulty and confusion
Didn't get my food restaurant is closed cancel this order
User's recommendation: Don’t order from certain restaurants and Uber eats should have a person available to speak to regardless the time.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Groton, ConnecticutUber driver order food,did not pick up
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