New Reviewer

My order never showed up

Ubereats - My order never showed up
The driver never showed up. Im getting pissed off. I want my money back !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
View full review
ID
#2459430 Review #2459430 is a subjective opinion of poster.
Location
Houston, Texas
Service
Ubereats Delivery Service
Loss
$9
Preferred solution
Full refund
New Reviewer

Our order isnt here and its been a hour

I call the restaurant and they don't have the order. We have a receipt. I do not see any uber cars headed that way either. I tried to call ubereats but they cannot be contacted by phone at this time. What to do?N

User's recommendation: Not good.

View full review
ID
#2459410 Review #2459410 is a subjective opinion of poster.
Service
Ubereats Rewards Program
Pros
  • Cupons
Cons
  • Coupons do not work
Loss
$20
Preferred solution
Deliver product or service ordered
New Reviewer

Bad driver

Refused to bring food to my apartment. Was very nasty. Acted like he didn't understand me. ,,.....,,,........,.............................
View full review
ID
#2459328 Review #2459328 is a subjective opinion of poster.
Service
Ubereats Delivery Service
Pros
  • Flexible schedule
  • Ordering form home when you cant get away
Cons
  • Terrible customer service response
  • Not reliable
Preferred solution
Apology

Ongoing order issues

Ubereats is horrible and I decided to stop dealing with them all together. They do not care about their customers and the communication sucks as well.
View full review
1 comment
#1993029

It's not an airport, you don't need to announce your departure.

ID
#2459305 Review #2459305 is a subjective opinion of poster.
Location
The Bronx, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

UberEats Starting to act ***

I ordered through Uber Eats twice today. They keep prolonging my orders, talking about they cannot find the right driver. When I go to cancel it, they charge me for it. I'll wait an hour or two to see if it's going to change before canceling. If DoorDash had the restaurants that Uber Eats have, I wouldn't be using Uber Eats! I've tried to contact them also about this problem!

User's recommendation: It’s a waste of time you’ll be starving before you get your food!

View full review
ID
#2459281 Review #2459281 is a subjective opinion of poster.
Location
Foley, Alabama

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Food never showed up

Ubereats - Food never showed up
Ubereats - Food never showed up
Ubereats - Food never showed up
My food was left at someone elses door I tried to contact the driver and he wont answer this is so disappointing
View full review
ID
#2459278 Review #2459278 is a subjective opinion of poster.
Service
Ubereats Customer Care
Loss
$37
Preferred solution
Full refund
New Reviewer

Need to talk asap

Ubereats - Need to talk asap
Ubereats - Need to talk asap
Update by user Mar 15, 2021

I am not satisfied as of yet.

Original review posted by user Mar 15, 2021
I had ordered large order from zaxby's when the driver came to pick it up he left with part of my order and didn't wait to get the rest I spent $78 and some change on this order and didn't get nearly half of my order he was asked to go back...
View full review
View full review
ID
#2459267 Review #2459267 is a subjective opinion of poster.
Loss
$75
Preferred solution
Uber eats pay for my order or take it from the delivery drivers wages to be paid...

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Missing Items

No answer. Unable to provide phone support. I asked for forks, utensils and they never arrived. Dont use this service

User's recommendation: Delete the App. Customer service had been cancelled.

View full review
1 comment
#1993016

If you give me your address I'll mail you a plastic fork. Will that help you get on with your life?

ID
#2459253 Review #2459253 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Been waiting over an hour for food that's very late

Order was placed an hour ago. They said it would arrive at 6. Still waiting. Kids are hungry. Im very upset
View full review
ID
#2459250 Review #2459250 is a subjective opinion of poster.
Loss
$40
Preferred solution
Full refund
New Reviewer

Payment Method

Order was placed against an inactive card on my account. Trying to change payment method to new card but food has been delivered
View full review
ID
#2459235 Review #2459235 is a subjective opinion of poster.
Preferred solution
Change payment method on order
New Reviewer

I was missing a order

Ubereats - I was missing a order
My order did not come and I did not get my money back and I did not hear nothing from nobody and the money is not back in my account
View full review
ID
#2459204 Review #2459204 is a subjective opinion of poster.
Service
Ubereats Delivery Service
Loss
$13
Preferred solution
Full refund
New Reviewer

Am i activated or not to start driving does “activated” mesn i can start driving

Ubereats - Am i activated or not to start driving does “activated” mesn i can start driving
Ubereats - Am i activated or not to start driving does “activated” mesn i can start driving
Ubereats - Am i activated or not to start driving does “activated” mesn i can start driving
Uber eats sent me a txt that i am activated an the uber eat app still says getting account ready and my background check is still pending dont get that
View full review
ID
#2459195 Review #2459195 is a subjective opinion of poster.
Location
San Antonio, Texas
Preferred solution
Background check

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Wrong order

Ubereats - Wrong order
Update by user Mar 15, 2021

No response from uber! This is pathetic!I’m done!

Original review posted by user Mar 15, 2021
Please refund my money. My order was wrong ! My order was wrong Please refund my money. Please refund my money. Come pick it up

User's recommendation: Get it right.

View full review
ID
#2459179 Review #2459179 is a subjective opinion of poster.
Loss
$24
Preferred solution
Full refund
New Reviewer

The address is wrong

Its asking me to put in my address and its giving me different addresses that I didn't put, but I put my real addresses again and once I did, and I started my order and I press okay and once it started it gave me a time when is coming to me, but it showed it different address and I have to cancel it and I lost $19.85
View full review
ID
#2459086 Review #2459086 is a subjective opinion of poster.
Loss
$20
Preferred solution
Getting my money back
New Reviewer

My order was canceled without my knowledge

I ordered from Schlotzskys and it was on its way and then all sudden my order was canceled and I dont know why I dont know if the driver canceled it or if yall cancel that or it was accidentally canceled
View full review
1 comment
#1992956

So go pick the shi t up yourself.

ID
#2459077 Review #2459077 is a subjective opinion of poster.
Product
Ubereats Account
Pros
  • Hopefully the food is still hot
  • Wrong address by mistake
  • No commutation
Cons
  • Inaccurate descriptions
Loss
$33
Preferred solution
Full refund