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Issue with my food

The food was very cold not up to temp and very disgusting the worst food Ive ever tasted I threw the whole thing in the trash and my family and I did not eat for that night. It is very difficult to contact you guys and I will not order through Uber eats again
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ID
#2490416 Review #2490416 is a subjective opinion of poster.
Loss
$35
Preferred solution
Full refund

Food was delivered very cold

There is a charge of 9.99 on my expense report that shouldn't be there. EXPLAIN what this charge is for apparently with your delivery charges it couldn't possibly for any meal that I ordered. Your assistance with this matter would be greatly appreciated.
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ID
#2490397 Review #2490397 is a subjective opinion of poster.
Location
Lafayette, Louisiana

Order issue app can't resolve