received an email offering free delivery. After viewing what restaurants used them, saw one of my favorite places. Even though it was an hour wait we still decided to order. Receive a message that the currier was there to pick up the order. Two minutes later get an...
View full review
View full review
ID
#3320180 Review #3320180 is a subjective opinion of poster.
Location
Grafton, Wisconsin
New Reviewer

I need to tal to a person

This is rediculus I cant Even speak to a person. I got someone else complete order. I got my refund I have reordered but I used a $20 promo and am now loosing it because someone screwed up. I need my $20 credited to my current order or I need a $ 20 credit on my next order. This is rediculus the hoops I have to jump through to get my correct order and payment.

User's recommendation: Never.

View full review
ID
#3320074 Review #3320074 is a subjective opinion of poster.
Loss
$20
Preferred solution
Read above I’m not typing the whole thing again. Again this is fing rediculus
New Reviewer

Because u guys are makin me pay $22 for canceling

Ubereats - Because u guys are makin me pay $22 for canceling
I accidentally ordered my food to the wrong house but I noticed in 5 secs so I canceled it and u guys charged me a lot of money for it
View full review
ID
#3320072 Review #3320072 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
Loss
$22
Preferred solution
Price reduction
New Reviewer

Because u guys are makin me pay $22 for canceling

I accidentally order my food to the wrong house but in like 5 secs I canceled my order and you guys charged me a lot of money for canceling
View full review
ID
#3320067 Review #3320067 is a subjective opinion of poster.
Location
Shelton, Connecticut

Employment with UberEats

I was denied employment as a driver with UberEats for a 6-7 year old speeding ticket. Please contact me.
View full review
ID
#3319978 Review #3319978 is a subjective opinion of poster.
Location
Durham, North Carolina

Someone used my card

Someone hacked my card and u approved the transactions. Can't get ahold of anyone to get a refund for these transactions
View full review
ID
#3319910 Review #3319910 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

Billing

Im billed twice every month for uber pass 9.99 twice on same day, I want to cancel and refund amount now prnding

User's recommendation: Pay attention to be pass monthly billing.

View full review
ID
#3319901 Review #3319901 is a subjective opinion of poster.
Loss
$10
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Wrong order wouldn’t help

Ubereats - Wrong order wouldn’t help
It double placed my order, when I tried to cancel they said I would still get charged for both orders. I also got the wrong size fries, which were u salted and soggy. Along with an unsweetened tea instead of sweet.

User's recommendation: Don’t use this.

View full review
ID
#3319819 Review #3319819 is a subjective opinion of poster.
Pros
  • Usually promo codes are good
Cons
  • Too many questions to get a refund
  • Charges for food you do not receive
  • Charged twice
Loss
$25
Preferred solution
Full refund
New Reviewer

Unable to speak with anyone regarding my order.

Ubereats - Unable to speak with anyone regarding my order.
Ubereats - Unable to speak with anyone regarding my order.
My meal was incorrect and missing my bottle coke and was charged for the beverage. Uber driver drive away and she didnt recta tip. I want a refund or my meal replaced.

User's recommendation: Will not recommend Uber eats at all.

View full review
ID
#3319682 Review #3319682 is a subjective opinion of poster.
Location
San Antonio, Texas
Cons
  • Bad support
  • Not always reliable
Loss
$24
Preferred solution
Let the company propose a solution
New Reviewer

Missing items

I am missing the egg white ham and cheese omelette plate from my most recent order. I would like to be refunded that amount for the order. Approximately 14.70 before tax.
View full review
ID
#3319593 Review #3319593 is a subjective opinion of poster.
Location
Plymouth, Massachusetts
Loss
$15
Preferred solution
Full refund
New Reviewer

Can't push through a delivery

I cant move on to my next delivery. I have a double order, and the first drop off is in a rural area
View full review
ID
#3319568 Review #3319568 is a subjective opinion of poster.
Location
Columbia, Connecticut
Preferred solution
Let the company propose a solution
New Reviewer

Dispute transaction

Still charged for order cancelation even though order was canceled seconds later. Need to dispute charges asap.

User's recommendation: NOT ORDER UBER EATS.

View full review
ID
#3319522 Review #3319522 is a subjective opinion of poster.
Location
Lakewood, Colorado
Product
Ihop Pancake
Cons
  • Unresponsive customer service
  • Cancel orders with no warning or reason
Loss
$47
Preferred solution
Full refund

Taking money with no service

Took money from my account and I did not order nothing. Charge me for a rental car and I did not ask for a rental car.

User's recommendation: The worst customer service.

View full review
ID
#3319385 Review #3319385 is a subjective opinion of poster.
Location
Aberdeen, Maryland
New Reviewer

Delivery took way too long

Listen we waited forever on this dinner And was told by Outback mgr that it was a glitch in Uber system
View full review
ID
#3319378 Review #3319378 is a subjective opinion of poster.
Location
New Port Richey, Florida
Preferred solution
Full refund
New Reviewer

Stolen food and tip

Do not order through Uber eats they let their Driver Brooklyn steal my food and I told them I wanted to cancel a tip that she didn't deserve for food that she stolen. These apps to advantage of good people while letting their drivers steal food that don't belong to them. I will never ever use this app again and I will be going through my bank to get all my money back. Y'all lost a loyal customer by hiring criminal.

User's recommendation: Never buy through this app.

View full review
ID
#3319162 Review #3319162 is a subjective opinion of poster.
Location
Shreveport, Louisiana
Cons
  • Dontanswer the phone when u need them
  • Poor customer service
  • Worst customer service from uber eats
Loss
$44
Preferred solution
Full refund