New Reviewer

It’s ***

Someone that goes by the name is Jamal Early who does Uber eats are not the person on the picture
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ID
#2198440 Review #2198440 is a subjective opinion of poster.
Location
Orangeburg, South Carolina
New Reviewer

Someone is using Uber eats under someone else's name

The name is under Jamal Early, its not him its someone else and this the 3rd time Ive saw this person and it wasnt the guy on the picture its really ***
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ID
#2198430 Review #2198430 is a subjective opinion of poster.
Location
Orangeburg, South Carolina
Preferred solution
The person that bought my food isn’t the person on the picture
New Reviewer

I was over charged

I had canceled my food and received a email stating canceled. However, I checked my bank statement and it went through
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ID
#2198427 Review #2198427 is a subjective opinion of poster.
Service
Ubereats Customer Care
Loss
$19
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Got charged after it was canceled

I placed an order on September 28th, the delivery was taking too long, so I cancelled it because it wasn't even picked up from the restaurant. I was charged when I didn't receive my food at all. I need a refund of $21.74.
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ID
#2198393 Review #2198393 is a subjective opinion of poster.
Location
Goodyear, Arizona
New Reviewer

Unauthorized charges

My card has been used sept 18th, 21st, 22nd, and 28th and I don't even have an account with this company
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ID
#2198383 Review #2198383 is a subjective opinion of poster.
Loss
$80
Preferred solution
Full refund
New Reviewer

Unauthorized charges

There has been unauthorized charges on my card..and I want a refund and card deleted. I dont even have uber eats app on phone or my laptop.

User's recommendation: Have a customer service number that actual works.

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ID
#2198370 Review #2198370 is a subjective opinion of poster.
Pros
  • I need a full refund of my order
Cons
  • Uber charging my card for me not even ordering
Loss
$80
Preferred solution
Full refund
New Reviewer

Driver cancelled order

I will start by saying I never write reviews but I am so angry with this customer that I feel obligated to do this. I am long-time business and personal Uber customer (no more) and recently tried Uber Eats for the first time. I waited almost an hour for my order to arrive and sent the drive two messages through the app confirming my address over 25 minutes before he arrived. I received a call from the driver saying he couldn't find the house and said he was only a half blclock away. He then hung up immediately. Uber called me a few minutes later saying that I would be charged for the cancelled order, which was not delivered. This is a case of fraud in honest opinion and I will do everything I can to raise this issue so others do not have to go through this.

User's recommendation: Run the other way as fast as you can.

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ID
#2198350 Review #2198350 is a subjective opinion of poster.
Loss
$18
Preferred solution
Full refund

Payment method not working

I have been trying to buy from uber eats but there my method payment is not working. I verified with my bank and everything is fine on my end. There should be contact number for uber eats. It would be more helpful
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ID
#2198346 Review #2198346 is a subjective opinion of poster.
Location
Mountain Center, California
New Reviewer

Not refunding me my money for order of the movies to see

A place to order did not receive it was told I would be refunded and that was at least two months ago everyone wants a short guy everyone wants a quick fix but the reality is we get better step by step
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ID
#2198220 Review #2198220 is a subjective opinion of poster.
Pros
  • You cant contact anybody
Cons
  • Driver cancelled my order he never showed up
Loss
$30
Preferred solution
Full refund

Missing items in order

The number you have up is no longer in service.

User's recommendation: *** no.

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ID
#2198200 Review #2198200 is a subjective opinion of poster.
Location
Cleveland, Ohio
New Reviewer

My refund wasn't received and the wrong person got my refund

My order was wrong and they issued a refund to the wrong person and I still havent gotten my refund

User's recommendation: *** them.

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ID
#2198169 Review #2198169 is a subjective opinion of poster.
Location
Las Vegas, Nevada
New Reviewer

Didn't receive all my order

They ain't *** I will never order from thm ever!

User's recommendation: *** them.

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ID
#2198163 Review #2198163 is a subjective opinion of poster.
Pros
  • Non reliable
Cons
  • Messed up orders
Loss
$43
Preferred solution
Full refund
New Reviewer

Fraud

I PAID CASH FOR MY ORDER TO THE DELIVERY GUY AND HE WAS AWARE MU CARD HAD BEEN CHARGED

User's recommendation: The app is a fraud in my opinion.

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ID
#2198120 Review #2198120 is a subjective opinion of poster.
Pros
  • Never order again
Cons
  • Customer support nonexistant
Preferred solution
Would like a phone call

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Full Refund

On September 25, @ 12:06pm I placed an order of Large oxtail with rice and peas from Scottys Fish &;;;;;;;;;;;;;;;;;;; Chips restaurant order number is E8246which it wasnt the first time Ive ordered from the restaurant through Ubereats app... I am highly disappointed this delivery woman never delivered my food Im very serious about this delivery order and I the bad thing was that I was starving because of this unprofessional delivery person Francesca and so Wheres my refund??? And she delivered my food at a location that wasnt my address I have a receipt with proof...
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ID
#2198119 Review #2198119 is a subjective opinion of poster.
Location
Norfolk, Virginia
Loss
$24
Preferred solution
Full refund
New Reviewer

I was charged 30.87 for a canceled order

I was charged for food I ordered and I have a receipt. Estimation point I was promised a refund yet to receive it can someone contact me please refund my money

User's recommendation: It's hard to contact customer service.

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ID
#2198094 Review #2198094 is a subjective opinion of poster.
Service
Ubereats Referral Program
Pros
  • Sometimes there are discounts
Loss
$30
Preferred solution
Full refund