Ubereats Reviews

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order food eats refund driver money service account delivery card
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New Reviewer

Problem with driver

1. Food was delivered to a wrong address. 2. Driver subcontracted another driver to do his job! 3. Tried to contact help in the app and they just close the issue as solved. 4. Phone lines are not manned, no one can help me with this.
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ID
#1967352 Review #1967352 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

New phone number and can't verify email

I just got a new phone and when I enter my phone number it asks to verify an email but mine doesn't match the one on file
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ID
#1967342 Review #1967342 is a subjective opinion of poster.
Location
Dolton, Illinois
Preferred solution
Register correct email with number
New Reviewer

My card was charged after I canceled my order

I ordered from yings and canceled my order and they still charged my card 20 dollars and I never got my food
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ID
#1967260 Review #1967260 is a subjective opinion of poster.
Service
Ubereats Customer Care
Pros
  • I use often
Cons
  • I was charged over 10
Loss
$20
Preferred solution
Full refund
New Reviewer

I've never signed up for Uber eats yet somehow my phone number is in the system

Theyre phone operation is closed :/

User's recommendation: It’s Sketchy that my phone number is already in the system and I can’t change anything about the account someone’s using my phone number and I can’t do *** about it.

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ID
#1967210 Review #1967210 is a subjective opinion of poster.
Location
Dallas, Georgia
New Reviewer

Foods been ready an hour not paying for cold food

My foods been ready for an hour and it hasnt been picked up this is the second tome this happens this week , you guys are gonna lose a good customer Im not paying for cold food again because of your lack of professionalism
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ID
#1967097 Review #1967097 is a subjective opinion of poster.
Service
Ubereats Customer Care
Preferred solution
Full refund
New Reviewer

Delivery and app issues

Delivery was estimated at 20 mins and after an hour and a half I still didnt receive my food. And I have not received a FULL REFUND for my inconvenience
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ID
#1966780 Review #1966780 is a subjective opinion of poster.
Location
Schenectady, New York
New Reviewer

Never received my uber eats

Ubereats - Never received my uber eats
Hi my name is. Corey..I have an issue with my order, i never receive my order and would like customer support to contact me 602-551-**** or email at bossiono5150@***.com... Im very unhappy about your service and demand an refund and an credit of s
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ID
#1966779 Review #1966779 is a subjective opinion of poster.
Service
Ubereats Delivery Service
Pros
  • Difficult to go contact uber
Loss
$24
Preferred solution
Full refund
New Reviewer

My account is not working

When I open the app, doesnt show any food options. Even when you manually look For it.
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ID
#1966726 Review #1966726 is a subjective opinion of poster.
Product
Ubereats Mobile Application
Pros
  • Convenient
  • I use often
  • Get food delivery
Cons
  • Hard to reach customer service
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Money back

I ordered Popeyes about two hours ago and they charged me they said the food was ready. The Uber drivers kept canceling it. And when the last Uber got to my order the store was closed. I never got my food or my money
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ID
#1966547 Review #1966547 is a subjective opinion of poster.
Service
Ubereats Delivery Service
Pros
  • I can take the app off my phone
Loss
$36
Preferred solution
Full refund
New Reviewer

A driver canceled my order without me knowing

Ubereats - A driver canceled my order without me knowing
I went on my order to see how long they were gone be until they came to me n I saw canceled on my order and Im trying to figure out since my order is Canceled why is their money taken off my card still ? I need my refund. Please n thank you.
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ID
#1966542 Review #1966542 is a subjective opinion of poster.
Service
Ubereats Delivery Service
Pros
  • Have a problem receiving my order
Cons
  • Awful driver
Loss
$28
Preferred solution
Full refund
New Reviewer

The driver left my food at tge restauranr

No phone service even though you can afford to hire people to work from home

User's recommendation: Use doordash.

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ID
#1966539 Review #1966539 is a subjective opinion of poster.
Service
Ubereats Delivery Service
Loss
$20
Preferred solution
Full refund
New Reviewer

Food taking too long

My delivery driver switched 4 times and then it took almost an hour to get my food

User's recommendation: Faster delivery and faster finding people to deliver.

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ID
#1966493 Review #1966493 is a subjective opinion of poster.
Service
Ubereats Delivery Service
Pros
  • Food gets here hot
Cons
  • Delivery slow
Loss
$11
Preferred solution
Apology
New Reviewer

Bad service

I left a complaint about the food I ordered hours ago and nobody has gotten back to me horrendous customer service notes for the worst!
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ID
#1966491 Review #1966491 is a subjective opinion of poster.
Service
Ubereats Customer Care
Loss
$20
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Missing order items

Ubereats - Missing order items
I order a pick 4 from On the Border and the 4th item (soup) was missing.

User's recommendation: Avoid.

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ID
#1966466 Review #1966466 is a subjective opinion of poster.
Service
Ubereats Delivery Service
Cons
  • No customer support
  • Dont pick a driver before the otder goes out
Loss
$3
Preferred solution
Price reduction
New Reviewer

No food yet

Terrible service and I will NOt order from Uber eats again We waited over 1hour and no food!

User's recommendation: Don’t order from here!!

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ID
#1966448 Review #1966448 is a subjective opinion of poster.
Service
Ubereats Delivery Service