Ubereats Reviews

Show reviews that mention
order food eats refund driver money service account delivery card
Filter review
New Reviewer

I want my refund

Ubereats - I want my refund
I placed an order. My food was NOT delivered but the money was withdrawn from my account.
View full review
ID
#1854201 Review #1854201 is a subjective opinion of poster.
Service
Ubereats Delivery Service
Loss
$15
Preferred solution
Full refund
New Reviewer

My order is incorrect

Ubereats - My order is incorrect
My order was incorrect. I deleted the app because I am fed up with the unprofessional behavior of this company and the drivers you hire. I want my damn money back. I will continue my business with postmates. I ordered a 15 pc ranch combo and thats not what I got

User's recommendation: Don’t order. They will take your money and not give you what you ask for.

View full review
ID
#1854183 Review #1854183 is a subjective opinion of poster.
Service
Ubereats Vehicle Driver
Loss
$18
Preferred solution
Full refund or deliver my ordered food

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Didn't get my food

Didnt get my food I am very upset want my money back somebody else is eating on my dime Im elderly on fixed income dont have money to give away poor service on the drivers part

User's recommendation: Make sure to give to correct person.

View full review
ID
#1854175 Review #1854175 is a subjective opinion of poster.
Location
Fairfield, California
Service
Ubereats Delivery Service
New Reviewer

They forgot half my order

Ubereats - They forgot half my order
Update by user Apr 04, 2020

This has never happened before and my little sister was waiting for this food for a while. My order was incomplete and this has never happened before. I know that this might sound silly because it’s just a happy meal but me and my sister waited a whileTo get the food and I would appreciate that if you would bring the other half of the order because we still payed for the other half but it never came.

Original review posted by user Apr 04, 2020
They came and only half of the order came in but we still had to pay for the food we didnt get.

User's recommendation: Please check if they have all the food listed.

View full review
ID
#1854171 Review #1854171 is a subjective opinion of poster.
Service
Ubereats Delivery Service
Pros
  • Driver was fast
  • Delivery
Cons
  • Order not completed
Loss
$6
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I did not receive my credits

I referred a friend and because of that I was supposed to get a $20.00 credit and I did not get that.
View full review
ID
#1854164 Review #1854164 is a subjective opinion of poster.
Service
Ubereats Referral Program
Loss
$20
Preferred solution
Giving me the $20.00 credit that I was told I would get.
New Reviewer

Refund needed

Completely wrong order. No salad dressing cheese on mine when I said No cheese Im lactose
View full review
ID
#1854156 Review #1854156 is a subjective opinion of poster.
Preferred solution
Full refund

No food but charged

Marked as delivered but I never got my food. Tried contacting support but they wont get back to me. Charged for the food.
View full review
ID
#1854130 Review #1854130 is a subjective opinion of poster.
Location
Providence, Rhode Island
Service
Ubereats Delivery Service
New Reviewer

Wrong order and app not working.

Ubereats - Wrong order and app not working.
-Driver left food on doorstep as requested -2 combos came missing both sodas -Tried to report on app, but after I recorded the missing items & hit next, nothing happened. -Want refund for part or all of order

User's recommendation: Not sure if I’d recommend. Too hard to get resolution.

View full review
ID
#1854129 Review #1854129 is a subjective opinion of poster.
Service
Ubereats Vehicle Driver
Preferred solution
Full refund

My order was never delivered

Ubereats - My order was never delivered
My driver named Cecilio, never came to drop off my food. I have ring the doorbell app and have reviewed the footage during the "time" he dropped of my food. He never came. I would love a full refund, and to give Cecilio a zero star rating!
View full review
ID
#1854125 Review #1854125 is a subjective opinion of poster.
Location
Whittier, California
Service
Ubereats Vehicle Driver
New Reviewer

Unavailable restaurant

I was trying to order from McDonald's. It told me that the McDonald's on 23 street was to far from. I look it for near by restaurant and it say the McDonald's on 23 is unavailable.
View full review
ID
#1854095 Review #1854095 is a subjective opinion of poster.
New Reviewer

This *** don’t work bruh

I added $20 to my account and this *** saying its unavailable.
View full review
ID
#1854094 Review #1854094 is a subjective opinion of poster.
Preferred solution
I need you to add my money to my account so I can buy my ***
New Reviewer

Need to resolve an issue with u er eats

I placed an order with sabor a Veracruz restaurant out of west New York New Jersey and the driver never showed up . They charged my account and I need to resolve this as the restaurant said they are not responsible
View full review
ID
#1854031 Review #1854031 is a subjective opinion of poster.
Service
Ubereats Vehicle Driver
Loss
$32
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Did not tip so overchacged

I was charged a top that I did not authorize period I want the $2.15 back now
View full review
ID
#1854018 Review #1854018 is a subjective opinion of poster.
Pros
  • Get food delivered
Cons
  • Difficult to reach customer service
  • Terrible service
Loss
$2
New Reviewer

Incomplete order

Did not receive sides or biscuits and wrong type of cake was sent
View full review
ID
#1853955 Review #1853955 is a subjective opinion of poster.
Preferred solution
Partial refund
New Reviewer

Pissed off!

I tried ordering from Babas on Damien as the order shows. However, there app said they werent accepting orders and that the order wasnt going through. So I sent a order at another Babas on State. Both orders were charged when the app said the order wasnt processed and it didnt go through. Now i got 4 meals and 4 drinks and my card charged twice for the EXACT same order. Tried calling and no one can help. Couldnt cancel a order thats showing on my end that it never went through. If thats the case why would i order the EXACT same order from a different Babas RIGHT after the first one. Thats ***

User's recommendation: Don’t trust them or the app!!!

View full review
ID
#1853944 Review #1853944 is a subjective opinion of poster.
Location
Chicago, Illinois
Service
Ubereats Customer Care
Cons
  • No customer support
  • No liability on bad orders
Loss
$33
Preferred solution
Full refund