Ubereats Reviews

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order food eats refund driver money service account delivery card
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New Reviewer

My order is delayed

Need a status on my food delivery I show that a driver was there and left and now another driver is picking up my food I always have problems when ordering from you guys.
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ID
#1919099 Review #1919099 is a subjective opinion of poster.
Preferred solution
Price reduction
New Reviewer

My food got delivered to the wrong people

never got my food lastnight went to wrong address

User's recommendation: will never use them again.

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ID
#1919052 Review #1919052 is a subjective opinion of poster.
Loss
$30
Preferred solution
Full refund
New Reviewer

Bad service

I ordered food wait time was 50 mins I ended up waiting 1 hour an 25mins (it's ok) I waited, track the driver an two mins away from my house got a message order is canceled Wtf I called the food place an they say its happening a lot you guys should look in to it an be serious
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ID
#1919027 Review #1919027 is a subjective opinion of poster.
Location
New York, New York
Preferred solution
Let the company propose a solution
New Reviewer

Didn't receive food

Placed an order for 17.63 and restaurant said they never received it
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ID
#1918990 Review #1918990 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Being charged for a cancelled order

Ubereats - Being charged for a cancelled order
This is the second time this has happened to me. I ordered something that the restaurant did not have and the order was cancelled but I was still charged and never received a refund for the first time it happened and wanna make sure I do with this one because I ordered something else but I still have double charges on my account.
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ID
#1918966 Review #1918966 is a subjective opinion of poster.
Loss
$23
Preferred solution
Full refund
New Reviewer

Locked out

You guys dont think about when people change their number
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ID
#1918919 Review #1918919 is a subjective opinion of poster.
Cons
  • Poor communication
Preferred solution
Can’t get into account changed number
New Reviewer

Food issue

I ordered a steak omelette got the Colorado omelette which has pork I do not eat pork wanted a avocado added and paid for it didnt put it in there
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ID
#1918895 Review #1918895 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Updated

I am calling from subway 41134 Lee Airpark Edge water Md. Our store was closed because of COVID-19. So we stopped getting orders temporarily. Now store is open, so I want to open my account for customers to get Uber delivery. Thanks
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ID
#1918888 Review #1918888 is a subjective opinion of poster.
Location
Newark, New Jersey
New Reviewer

Didn't get order

This is extremely frustrating . Waiting for food . Left option to leave the food however , no call or text we are literally sitting here starving. So it says its delivered? We go downstairs nothing . I would think if you are going to leave food, to notify that its here, on route something . Honestly , that is so extremely unprofessional and to me the epitome of laziness , its literally a call: text anything so now we have no food, I ordered from door dash last night . I was updated literally every step of the way , from when it was picked up to on the way to driver is approaching to its here . How hard is that to do ? The best part no one to call to fix this just ur money will be credited 3 days from now ? So I guess if thats the last of my money I dont eat . I will never use this service again!

User's recommendation: Door dash or grub hub.

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ID
#1918881 Review #1918881 is a subjective opinion of poster.
Pros
  • If u want to eat 3 days from now
Cons
  • Terrible cs support
Preferred solution
Full refund

Fruad charge

Someone used my card with uber eats. I never used uber or uber eats so I need 2 speak with someone to resolve this
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ID
#1918824 Review #1918824 is a subjective opinion of poster.
Location
Glenmoore, Pennsylvania
New Reviewer

I didnt get my order

Really pissed off with this company and the driver u guys shouldn't be leaving food at door bc I didn't get it I'm done doing business with you guys

User's recommendation: don't order uber eats.

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ID
#1918801 Review #1918801 is a subjective opinion of poster.
Loss
$19
Preferred solution
Full refund

Food wasn't delivered

Ordered Outback for my mother on mother's day. Got an email saying Uber cancelled the order I just want my refund.
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ID
#1918716 Review #1918716 is a subjective opinion of poster.
Location
Crisfield, Maryland

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Verified Reviewer
New Reviewer

My account

Ubereats - My account
My account said something about fraud Im tryna make a new bike account
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ID
#1918657 Review #1918657 is a subjective opinion of poster.
Product
Ubereats Account
Preferred solution
Let the company propose a solution
New Reviewer

Order wasn't right

My order wasn't right. I ordered two sausage and egg biscuit combo. One with cheese and other one without cheese. I ordered a chicken biscuit wasn't in the bag. They gave me three sausage and egg biscuit all three had cheese on it. I want a refund
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ID
#1918613 Review #1918613 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Incorrect order recieved

Restaurant says driver gave me someone else's order. Driver told me that's what the restaurant gave him.
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ID
#1918465 Review #1918465 is a subjective opinion of poster.
Loss
$138
Preferred solution
Full refund