Frustrated

Why cant I contact Uber by phone? Im having so much problems logging into my account. Next my last order took way longer than was scheduled and the delivery guy was very rude. He came with the food swinging from side to side

User's recommendation: Not recommending after this experience.

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ID
#2015266 Review #2015266 is a subjective opinion of poster.
Location
New York, New York

Unable to contact uber eats

Im unable to log into my account to make complaints. So frustrated with this service. Also my last order arrived way past the schedule time and the delivery person was very rude. He made me feel unsafe with the way he responded when I asked what took him so long. He handed me the food with an attitude. I refused to eat the food

User's recommendation: Will not recommend after this experience.

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ID
#2015247 Review #2015247 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

Trying to become a ubereats driver

Trying to become a ubereats driver
Trying to become a ubereats driver
Trying to setup to become a ubereat's driver. Keep getting message saying need to redo documents ( insurance and vehicle sticker. Took several pictures
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ID
#2015230 Review #2015230 is a subjective opinion of poster.
Preferred solution
Trying to become ubereat's driver

Food left at wrong location

Order was delivered to the wrong place and driver didn't call to make sure just uploaded a picture and I had already waited for that order for an hour in a half after it was delayed.

User's recommendation: Always contact them so you’ll have the number.

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ID
#2015184 Review #2015184 is a subjective opinion of poster.
Location
Alpharetta, Georgia

Order issues the app can't solve

The number did not work
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ID
#2015180 Review #2015180 is a subjective opinion of poster.
Location
Chicago, Illinois

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Problem with order

My order was all awful. Nothing was correct. The restaurant agrees to refund but they have to do it through Uber Eats. Uber Eats doesn't respond phones. Marcus talked to you (restaurant manager and they agree to pay. Why can't I receive my money back?

User's recommendation: Call them back.

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ID
#2015155 Review #2015155 is a subjective opinion of poster.
Location
Alpharetta, Georgia
Loss
$70
Preferred solution
Full refund
New Reviewer

Money was snatched

Ubereats - Money was snatched
Ubereats - Money was snatched
I got charged twice for a order I didnt complete, and I was using a different payment for. And its not true on the order is said after they started preparing but I cancelled it as soon as it went through. I was trying to add another payment I did not place a order or receive food.
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ID
#2015095 Review #2015095 is a subjective opinion of poster.
Product
Ubereats Account
Loss
$65
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Never even got back to me about my screwed up order!

I just spent my last dollar ordering Uber eats for breakfast and they completely put pork on my meal which I do not eat after 25 years.... And there was a hair in my cheese which I took a picture of! I have tried calling your customer service number and it says that it’s unavailable. This is unacceptable!!! I need my meal replaced now.

User's recommendation: Horrible customer service. Totally ripped me off.

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1 comment
#1884189

I hope you at least reported this to the restaurant you ordered from. Very unacceptable.

ID
#2015088 Review #2015088 is a subjective opinion of poster.
Cons
  • Unprofessional
  • No liability on bad orders
  • Very hard to get in touch with
Loss
$38
Preferred solution
Full refund
New Reviewer

Driver complaint

Ubereats - Driver complaint
Driver has been sitting for 15 minutes not moving when restraint verified my food was ready for pick up hes sitting there in a parking lot 5 or so minutes away doing nothing . I have children and I am pregnant also.
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ID
#2015083 Review #2015083 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

My order my food was open

The person that delivered my food for one didn't bring in the build nor was it put at my door he handed me the food my bag was open plus the inside food was open
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ID
#2015029 Review #2015029 is a subjective opinion of poster.
Loss
$19
Preferred solution
Full refund
New Reviewer

I am totally disappointed

Hey My Food Was Not Fresh They Didn’t Give Me Any Ranch Or Celery , And It’s Not What I Ordered. I Was Supposed To Be Ordering From Killer Wings , It Turned Out To Be J&J fish they false advertising everything . I’ve never had this problem I wa
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ID
#2015017 Review #2015017 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

Never got my order it was the wrong one

I order from Applebees and it was almost 90.00 the whole order was wrong and I didnt get what I order when I called Applebees they told me to call you for a refund please call me
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ID
#2014997 Review #2014997 is a subjective opinion of poster.
Location
New York, New York
Service
Ubereats Customer Care
Loss
$90
Preferred solution
Full refund
New Reviewer

Sign up for Uber eats

New to Uber eats but my number is already associated with it and want allow me to sign up.
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ID
#2014981 Review #2014981 is a subjective opinion of poster.
Product
Ubereats Account
Preferred solution
Sign me up
New Reviewer

Account hacked

No one answered the phone. I could see the order tracking but not the receipt.
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ID
#2014973 Review #2014973 is a subjective opinion of poster.
Product
Ubereats Account
Loss
$13
Preferred solution
Full refund

TRYING TO GET THEM TO RESPOND BUT NO

THEY WILL NOT LET ME CHECK OUT AND I CANNOT GET THEM TO HELP ME, BAD BAD BAD!NO I WI
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ID
#2014965 Review #2014965 is a subjective opinion of poster.
Location
Austin, Texas