Ubereats Reviews

Show reviews that mention
order food eats refund driver money service account delivery card
Filter review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Order not arriving

AngryMy food never arrived - called Uber customer care to contact driver - driver claimed they put it on my doormat. I do not have a doormat. Driver never brought the food and I am being charged for food I never received and I wanted to speak to management because that is not fair. The driver took the food I paid for and it still has not been addressed. I have camera footage showing that there was no Uber eats delivered on my front steps and Uber has done nothing to fix this

User's recommendation: Never to use Uber eats.

View full review
ID
#1838411 Review #1838411 is a subjective opinion of poster.
Service
Ubereats Delivery Service
Pros
  • Easy to order
  • Good selection of resturants
Cons
  • Uber support deliberately delays and makes handling difficult
  • Customer service
  • Impossible to have a problem corrected
Loss
$34
Preferred solution
Let the company propose a solution
New Reviewer

Driver left with my food

I had ordered food Im at work work far from my house I ordered from Uber eats she took my food to the house I couldnt answer my phone Im at work my family member came out the house to get food she left he chaster after the car he can see she clearly had a baby in the car Im not sure why she didnt stop. Due to this epidemic why cant we have patients with each other Im working far away from home watching and caring for the elderly while my love ones are hungry and now crying I need that food delivered today or my money back 32$ is tooo much for one pizza and one soda. But were in a crisis!!
View full review
ID
#1838379 Review #1838379 is a subjective opinion of poster.
Service
Ubereats Delivery Service
Loss
$32
Preferred solution
Deliver product or service ordered
New Reviewer

Wrong orders

Please note that my order includes a happy meal it was not delivered I only got a coffee for 10.00 I need my credit Thanks

User's recommendation: The driver was not wearing gloves he should be.

View full review
ID
#1838346 Review #1838346 is a subjective opinion of poster.
Loss
$12
Preferred solution
Full refund
New Reviewer

Refund

I never received my order today nor have i received a response from my email.
View full review
ID
#1838343 Review #1838343 is a subjective opinion of poster.
Location
Carrollton, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Order error

Ubereats - Order error
Ubereats - Order error
When I checked out I had apply uber credits turned on but it never took from the credit it charged my card the whole amount.
View full review
ID
#1838299 Review #1838299 is a subjective opinion of poster.
Product
Ubereats Account
Loss
$5
Preferred solution
Let the company propose a solution
New Reviewer

Not delivered food

I waited afor my food to arrive.. the uber driver did not contact me nor they refund my money for my food. I texted the driver in the app where you can message them by watching the pick up... it showed four different drivers and said there was a delay in the food pick up... next thing I know I am getting charged by uber because they cancelled my order... I need my money back... that's bad service when the uber driver does not contact you or communicate... nor did I get my food

User's recommendation: Watch your food delivery..

View full review
ID
#1838208 Review #1838208 is a subjective opinion of poster.
Location
Peoria, Illinois
New Reviewer

Ya not answering or responding and Lil ceasers isn’t either who is going to respond to my cancellation

Yo Im trying to cancel this order on there site its not going through I do not want a 54.00$ order I want my mOney back fix my order or give me all my money back this is crazy nobody in there right mine would spend that much on the cheapest pizza I did not order all that pizza and I wanted to change pizza to pan pizza but nothing would process on the cancel order PLEASE CANCEL AND SEND MY MONEY BACK I CALLED UBER EATS ALSO IT SAYS YA NOT ANSWERING THE PHONE EITHER SO THERE IS NO CUSTOMER SERVICE TO FIX COMPLICATIONS!!!!

User's recommendation: Ya suck ya don’t even answer the phone when I have problems I need ya to fix what are ya doing at work cause ya sure don’t answer phones.

View full review
ID
#1838173 Review #1838173 is a subjective opinion of poster.
Service
Ubereats Customer Care
Pros
  • Get my money back
  • Idk
Cons
  • Charged twice for my order
  • Not getting my money back
Loss
$54
Preferred solution
Full refund
New Reviewer

I want to do uber eats for this time

i want to do set up the uber eats in my aplication but its imposible to speak with someone
View full review
ID
#1838154 Review #1838154 is a subjective opinion of poster.
Preferred solution
i want to make delivery uber eats
New Reviewer

Questions about charges

Why was I charged $30 for the Uber people to Uber eats to come and bring me food and then charge me $27 its a delivery that much money
View full review
ID
#1838112 Review #1838112 is a subjective opinion of poster.
Pros
  • Idk
Loss
$30
Preferred solution
Let the company propose a solution
New Reviewer

Incorrect order

Ubereats - Incorrect order
Ubereats - Incorrect order
I ordered. 40 piece nuggets and 2 large fries and MC double meal with a orange pop
View full review
ID
#1838106 Review #1838106 is a subjective opinion of poster.
Service
Ubereats Customer Care
Pros
  • Get my money back
  • Easy to order
Cons
  • Difficult to reach customer service
  • Poor business practices
Loss
$18
Preferred solution
Full refund
New Reviewer

My order was not delivered

Ubereats - My order was not delivered
I preordered at Boston market for 1pm &;;; ubereats did not deliver my order , nobody called me that my order was cancelled
View full review
ID
#1838084 Review #1838084 is a subjective opinion of poster.
Service
Ubereats Delivery Service
Preferred solution
Deliver product or service ordered
New Reviewer

My application is not working

My iPad is not working I need to please I need to get business please help me to fix this problem I been waiting for three weeks to get the problem resolve
View full review
ID
#1837994 Review #1837994 is a subjective opinion of poster.
Location
Los Angeles, California
New Reviewer

Refund money got the wrong order

We got the wrong order . Need a refund
View full review
ID
#1837956 Review #1837956 is a subjective opinion of poster.
Location
Miami, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

W-2 request

Update by user Mar 25, 2020

Good thing I just need my w-2.

Original review posted by user Mar 25, 2020
My account is deactivated and I dont have the same number any mire to get my verification code.
View full review
ID
#1837924 Review #1837924 is a subjective opinion of poster.
Pros
  • Payment
Cons
  • Difficult to reach customer service
Loss
$1700
Preferred solution
Send me my w-2
New Reviewer

Charged my card when the place was closed

I ordered Ihop to be delivered, I waited a while for my food until it because obsessively late. I then called the Uber driver who would be delivering my order. He informed me that ihop is closed. I would love to have a refund.

User's recommendation: Call before ordering to make sure they’re open.

View full review
ID
#1837764 Review #1837764 is a subjective opinion of poster.
Loss
$18
Preferred solution
Full refund