Ubereats Reviews

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New Reviewer

The address isn't right

The place that I ordered from 1675 sunrise highway chipotle hasnt even open yet and its still getting built I would like a full refund please and I would take that one off till they open
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ID
#1837160 Review #1837160 is a subjective opinion of poster.
Location
Brooklyn, New York
New Reviewer

BAD CUSTOMER SERVICE

Order food for whole family , after waiting almost an hour instead of 6 burgers received chicken salad. Trying to contact customer service no one cares

User's recommendation: Order direct from restaurant.

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ID
#1837028 Review #1837028 is a subjective opinion of poster.
Loss
$110
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My application is not working

I don't kno I drive for uber eat my app stop siddenly9
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ID
#1837020 Review #1837020 is a subjective opinion of poster.
Preferred solution
Open app
New Reviewer

Charged for an order i did not make

Ubereats - Charged for an order i did not make
Ubereats - Charged for an order i did not make
Someone call please. This money was taken out of my account for an order i did not place NOR DID I GET!!!! I want the entire refund immediately.
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ID
#1837008 Review #1837008 is a subjective opinion of poster.
Loss
$30
Preferred solution
Full refund
New Reviewer

I placed the wrong order and I would like to cancel and receive my money back

I placed the wrong order that I didn't mean to press that I would like to cancel and receive my money back
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ID
#1836977 Review #1836977 is a subjective opinion of poster.
Loss
$12
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Order missing lots of items

I have not received a call or email from uber eats. I order a buy one get one free chicken combo. I received one and the food was cold. I am very pissed as I was charged more than I was supposed to have paid. I want my money.
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ID
#1836942 Review #1836942 is a subjective opinion of poster.
Loss
$21
Preferred solution
Full refund
New Reviewer

Order error

I should be refunded full amount, food was cold when delivered, plus it was wrong.
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ID
#1836905 Review #1836905 is a subjective opinion of poster.
Loss
$73
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I’m trying to get my refund and they talking bout something else

Ubereats - I’m trying to get my refund and they talking bout something else
I made a order and it was all wrong and greasy as *** the order they did send out. All I want Id my refund
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ID
#1836878 Review #1836878 is a subjective opinion of poster.
Location
Roselle, Illinois
Loss
$16
Preferred solution
Full refund
New Reviewer

Order never delivered

Ubereats - Order never delivered
I order food from Applebees and the delivery driver had specific delivery instructions and instead of following them he stayed in his car. I went downstairs and stood on my front porch where he was sitting in front of my house and he just sat in his car and never gave me my food and eventually just drove off. His name was Rommy and now my card has been banned and I cant order through the app. I want my food and Im not paying to re order it. I want to speak with someone specifically through the phone not through email or anything else. That wasnt fair to me

User's recommendation: Don’t order from Uber eats.

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ID
#1836822 Review #1836822 is a subjective opinion of poster.
Service
Ubereats Vehicle Driver
Loss
$34
Preferred solution
Deliver product or service ordered
New Reviewer

Accidentally ordered twice

I accidentally ordered twice. The restaurant canceled the duplicate order #75578. I'm being charged $25.08 for having the duplicate order and need a refund. Due to the COVID-19 Uber eats is not taking calls. Therefore, I'm unable to resolve the issue.
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ID
#1836821 Review #1836821 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Did not receive full order want full refund

I didnt receive my order all I got was the iced coffee guy completely messed up so why am I paying him a tip or delivery for something that was incorrect
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ID
#1836810 Review #1836810 is a subjective opinion of poster.
Location
Pacoima, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I didnt mean to order uber eats pass i need that money back

I didn't mean to order uber eats pass and I was charged $9.99 for it ..I would like my money back
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ID
#1836713 Review #1836713 is a subjective opinion of poster.
Product
Ubereats Account
Loss
$10
Preferred solution
Full refund
New Reviewer

Health Emergency

I just ordered subway with UberEats and the person who delivered my food had another person in the car and the other person gave me my food. I really dont appreciate that with this virus going on. I am a very unhappy customer.
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ID
#1836705 Review #1836705 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Not longer eligible

Hey my I am an Ubereat driver and for some reason I am not longer eligible for delivery this ubereat is my life and pay my mothers hospital bills I am begging you from the bottom of my life to leave me deliver again I am so sorry for whatever I did wrong
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ID
#1836683 Review #1836683 is a subjective opinion of poster.
Service
Ubereats Vehicle Driver
Pros
  • Delivers
Cons
  • Customer service
Preferred solution
Apology
New Reviewer

Wrong order

Did not get the food I ordered. Got someone elses order. No one responding to my requests for help.
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ID
#1836668 Review #1836668 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered