Ubereats Reviews

Show reviews that mention
order food eats refund driver money service account delivery card
Filter review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Charged for order, never received my order, ruined my anniversary

Driver picked up my food order and did not bring it to my home. I will never use their website again. Its better for me to drive to get takeout then depend on others to be trustworthy and do their jobs.

User's recommendation: Don’t use UberEats.

View full review
ID
#3068464 Review #3068464 is a subjective opinion of poster.
Location
West Palm Beach, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund

Ubereats - Refund
I reordered as they charge for the cancellation but there is no way to get refund the cancellation fee. I haven't heard anything back from ubereats yet.

User's recommendation: You can cancel your order.

View full review
ID
#3068447 Review #3068447 is a subjective opinion of poster.
Location
Manhattan, New York

They are very unprofessional

Uber eats is very unprofessional discriminate and a tell false information they have people that have records that work for them but they tell you that you cannot work for them if you have a record
View full review
ID
#3068377 Review #3068377 is a subjective opinion of poster.
Location
Atlanta, Georgia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Been waiting for my food for over an hour

I've been waiting since 9am for my food from a Wendy's that around the corner from me. Says their not gonna be here until 1030. An hour and a half for food! You guys need to be better and quicker!

User's recommendation: Don't make us wait over an hour.

View full review
ID
#3068347 Review #3068347 is a subjective opinion of poster.
Pros
  • Discounts
Cons
  • Incredibly late
  • Unreliable
Preferred solution
Full refund

Charged me twice for 1 order never got a refund

got charged 2 times both at 26.00 EACH !!!! for 1 order happened a week ago Saturday no refund doordash should be investigated who knows how many people they have done this to !!! No refund just a bunch of runaround

User's recommendation: dont use them !! they are way to expensive and they rip you off !!!

View full review
ID
#3068276 Review #3068276 is a subjective opinion of poster.
Location
Concord, North Carolina
New Reviewer

Promo code issues

We order food on Uber eats on my husband's app when we checked out will use my debit card on the name or something I guess because we didn't get our promo code and I lost it when I tried to change the payment method
View full review
ID
#3067953 Review #3067953 is a subjective opinion of poster.
Loss
$25
Preferred solution
I want my promo code of $25 off my order. That's the code I lost.
New Reviewer

Driver didn't deliver food

Driver Eder got my code and drove off with my food I ordered that for me my fiancé and my 2 yr old and Im very pissed o called him he answered and hung up
View full review
ID
#3067786 Review #3067786 is a subjective opinion of poster.
Loss
$19
Preferred solution
Full refund
New Reviewer

Order didn't come

My order was charged on my card and never arrived, it showed as if ordered was delivered and it didnt and now Im trying to use 100 symbols to explain a very simple screw up
View full review
ID
#3067690 Review #3067690 is a subjective opinion of poster.
Location
Euless, Texas
Pros
  • Food deliver
Cons
  • Never got my food no communication with the driver
Loss
$15
Preferred solution
Deliver product or service ordered

Charge twice

I was charge twice from Uber eats and wants to know why please explain to me Why was charge twice i didnt give anyone else to charge a second charge on my card
View full review
ID
#3067687 Review #3067687 is a subjective opinion of poster.
Location
Houston, Texas

50 dollars

Ubereats - 50 dollars
I added 50 dollars to my account and it says zero balance. It should be over 50 dollars in my account. Where is my money? I want my money back.
View full review
ID
#3067638 Review #3067638 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

My order was messed up. I did not get everything I ordered and the food was ice cold and made wronh

I placed an order with Sheetz. When the food came it was ice cold. Also the steak sandwiches were made wrong and I did jot receive the 2 milkshakes. I called the store and was told to contact use. This is the 3rd time in past 2 days I ordered through UBEREATS and my food was cold, items were missing and food made wrong.
View full review
ID
#3067570 Review #3067570 is a subjective opinion of poster.
Pros
  • El pedido taba incompleto
  • Lots resyaurants choose from
  • Worked in the past
Cons
  • Charged for missing items
  • Food arrives cold or missing items
  • Food was always wrong
Loss
$48
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Someone is using my card to order food

I got a notice from my cash app card saying there have been purchases made using my card to order food. I want to know who and why it keeps happening I don't even have an account with Uber eats help me resolve this and get my money back
View full review
ID
#3067477 Review #3067477 is a subjective opinion of poster.
Location
Houston, Texas
Loss
$50
Preferred solution
Full refund

Everything was cold

i just think its ridiculous that u cant get a refund when clearly the driver was late and u cant even contact them after they drop your food off. They automatically delete ur phone number so if there was an issue u have to call the uber eats phone number which they in fact cant help u out. Im not using this company anymore

User's recommendation: sorry.

View full review
ID
#3067423 Review #3067423 is a subjective opinion of poster.
Loss
$30
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

False charges on my debit card for an order I never placed

Ubereats - False charges on my debit card for an order I never placed
There are two charges on my debit card for an order I never placed. One charge for $11.08 and another charge for $3.00. I want that money back! Those are false charges.

User's recommendation: Don’t use Uber eats!

View full review
ID
#3067372 Review #3067372 is a subjective opinion of poster.
Location
Manchester, New Hampshire
Pros
  • Unprofessional
  • No one will talk to me
  • No pro
Cons
  • No human to talk to you
Loss
$14
Preferred solution
Full refund
New Reviewer

Lack of customer service.

They do not offer phone support. And there are not enough options for help on the help tab in the app to solve your problem. They need to have a way to call them.
View full review
ID
#3067327 Review #3067327 is a subjective opinion of poster.
Location
Seattle, Washington
Preferred solution
Let the company propose a solution