Food order

I was charged for items that the restaurant didnt have
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ID
#1777788 Review #1777788 is a subjective opinion of poster.
Location
Chicago, Illinois
Service
Ubereats Customer Care
New Reviewer

Need explanation about my vehicle registration

I didn't understand the Pearson I was talking to didn't speak English
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ID
#1777208 Review #1777208 is a subjective opinion of poster.
Reason of review
Access/ activation issues
Preferred solution
Be able to speak to someone when we have a issue with my documents so I can countine to work
New Reviewer

Personal

I had a $39 and some change charge show up and taken off my debit card from ubereats and I wanted to know where it came from and who ordered it cuz I'm trying to get it resolved with my bank.
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ID
#1776060 Review #1776060 is a subjective opinion of poster.
Pros
  • Non
  • Fast response
Cons
  • Customer service
New Reviewer

I ordered food that was never delivered to me. I never got any notice nor call from the driver.

The women I spoke to was very friendly and help me as much as she could and was able to refund my cash and promo code. Thank you
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ID
#1772504 Review #1772504 is a subjective opinion of poster.
Location
Bridgeport, Connecticut

Be careful

I ordered McDonalds from Uber eats no one was available to pick up my order in the area so it got canceled and took my Uber cash money off I would like if its put back on I order way too damn much from Uber and Uber eats to be having to go through this its not right
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ID
#1770899 Review #1770899 is a subjective opinion of poster.
Location
Independence, Missouri
New Reviewer

UberEats 3A10A

My order was assigned to a driver who sat her lazy *** in a shopping plaza instead of picking it up. I know the food was ready. Instead, the order sat in pick up status for almost 30 mins before you assigned it to a different driver. I want to make sure the first driver is rated as low as possible and doesnt get assigned to anyone elses order.
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ID
#1768523 Review #1768523 is a subjective opinion of poster.
Location
Waldorf, Maryland
Service
Ubereats Vehicle Driver

Have a backup plan

I'm a gold level member who use Uber eats very frequently as I travel for business. This occasion I was trying to buy meal for my entire family was told a few minutes after proposed delivery time that the restaurant was out of white rice. Driver promptly cancelled order and Uber offered no recompense for my and my family's wasted time. The only recourse they offered was to reissue the order and to reprioritize it. We ended up sending one of us for takeout.
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ID
#1766467 Review #1766467 is a subjective opinion of poster.
Location
Jacksonville, Florida
Service
Ubereats Vehicle Driver

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Verified Reviewer
New Reviewer

Have not received my refund

Haven't received any refund . I would appreciate store credit or something
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ID
#1765722 Review #1765722 is a subjective opinion of poster.
Service
Ubereats Delivery Service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$32
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Order inedible.

We ordered a meal from McDonald's at around 6 and we did not recieve it until 8. Something about the system was wrong. We then did not receive an accurate order that was missing items. The delivery driver had them remake my order and was very polite Ubereats in return after a quick costumer service call fixed the issue at hand! Satisfied!
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ID
#1764382 Review #1764382 is a subjective opinion of poster.
Pros
  • Food
  • Fast response
Cons
  • Increasing number of lazy drivers who dont follow instructions
  • Voucher codes not working like they should
Reason of review
Honest return, exchange or cancellation policy
New Reviewer

Credit card

I called because I tried to delete or update credit card and system would not let me but order went thru. I called was talking to someone, got disconnected, he called back, had me on hold then call disconnected again. I give up, not sure who pd for my lunch but it was pd for. Uber eats doesn't make it easy to change , delete or update cards.
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ID
#1764366 Review #1764366 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Don't use uber there unfair

I have worked for uber eats almost two yrs have 4000 deliveries they just al of a sudden did another background check in which never changed from when I first started they now have fired me due to my background 4000 deliveries and 2 yrs later not fair at all
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ID
#1734080 Review #1734080 is a subjective opinion of poster.
Location
San Francisco, California
Reason of review
Want my job back
Loss
$3000
Preferred solution
Job back
New Reviewer

Disappointed from support

Ubereats - Disappointed from support
I have the bicycle account for Uber eats partner But they give me orders from 7miles to 16miles is this is the policy for bicycle. I want my account get actived so I can do orders on bicycle nearby thanks. I wasted my money to do Uber to drop some orders because I want to make customers happy
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ID
#1708441 Review #1708441 is a subjective opinion of poster.
Pros
  • Fast response
Reason of review
Access/ activation issues
Preferred solution
Deliver product or service ordered

Disappointed from support

Ubereats - Disappointed from support
Ubereats - Disappointed from support
Ubereats - Disappointed from support
Ubereats - Disappointed from support
Ubereats - Disappointed from support
Ubereats - Disappointed from support
I have the bicycle account for Uber eats partner But they give me orders from 7miles to 16miles is this is the policy for bicycle. I want my account get actived so I can do orders on bicycle nearby thanks. I wasted my money to do Uber to drop some orders because I want to make customers happy
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ID
#1708440 Review #1708440 is a subjective opinion of poster.
Location
Brea, California
Product
Ubereats Account

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Dont use this service

Placed an order and was charged, then told they couldn't process that order. I reordered from another place and was charged again, and the driver called and said it would be 15 min before they could cook my order and asked me if I wanted to wait, I said no and she claimed to have canceled the order, but Uber showed it delivered! I am still trying to get a refund.
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ID
#1708291 Review #1708291 is a subjective opinion of poster.
Service
Ubereats Delivery Service
Cons
  • Increasing number of lazy drivers who dont follow instructions
  • Voucher codes not working like they should
  • Customer service
Reason of review
Warranty issue
Loss
$19
Preferred solution
Full refund
New Reviewer

Disappointed from support

I have bicycle account and the policy and terms says that they will complete orders nearby one only same city. But they give me 80% of orders from 7milea to 15miles so it’s there mistake
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ID
#1702756 Review #1702756 is a subjective opinion of poster.
Service
Ubereats Delivery Service