New Reviewer

Charged and no delivery

Ubereats - Charged and no delivery
Ubereats - Charged and no delivery
I ordered to five guys restaurant. And the driver got to the restaurant but they had already closed. Driver texted me to let me know that food wasnt made since they were already closed, but I was still charged for $18.39.
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ID
#1858388 Review #1858388 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Loss
$18
Preferred solution
Full refund
New Reviewer

My food had not arrived and it won't let me ccancel

It has been well over an hour and the restaurant has not even prepared my food cause Uber is not sending a driver...they told me to contact Uber eats and no one is answering I dont want to pay for food I am not receiving
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ID
#1858336 Review #1858336 is a subjective opinion of poster.
Cons
  • I never get my food
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Food issue

Uber driver left my food on the ground with all the germs that there's at the place had to trash it.

User's recommendation: Be more professional and.

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ID
#1858279 Review #1858279 is a subjective opinion of poster.
Loss
$38
Preferred solution
Full refund
New Reviewer

I got charged twice for my order

I placed my order for subway and it said the order did notgo through. So I tried again and it went through the second time. I checked my bank account it charged the order twice. I am trying to understand why I got charged twice for a meal.
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ID
#1858274 Review #1858274 is a subjective opinion of poster.
Location
Chicago, Illinois
Pros
  • Delivers
  • Good restaurant selection
  • Usually the correct order
Cons
  • Charging account twice for order
Loss
$13
Preferred solution
Full refund
New Reviewer

Not working

no boudy ancer the pfon i have propleme more than 1 month now I have over them since one month now and nobody come to extinct.
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ID
#1858219 Review #1858219 is a subjective opinion of poster.
Location
Laval, Quebec
Loss
$399

They Stole My Money

I was buying Burger King off Uber Eats... Uber Eats cancelled my order and stole $25.95 from me... Never again will I ever order Uber Eats...

User's recommendation: Dont Buy From Uber Eats.

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ID
#1858161 Review #1858161 is a subjective opinion of poster.
Location
Newark, New Jersey

I was charged twice and incorrectly

made a double order by mistake.thrs no number to cancel.sencond order.call restaurant they telling u call uber..but thr no1 ans uber eats number .so now wht i just lose my money .i think not
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ID
#1858120 Review #1858120 is a subjective opinion of poster.
Location
The Bronx, New York

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Verified Reviewer
New Reviewer

Charges for cancelled order

Ordered food from local restaurant. I canceled my order (about 2 minutes after I put it in).because my husband had become sick. Theres an option to cancel orders on the app. I was charged for my order ($42.00) No mention was made about a full charge for canceled orders anywhere on the app. I would have completed the order if there had been. Im not a satisfied customer.
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ID
#1858071 Review #1858071 is a subjective opinion of poster.
Cons
  • Charged for canceled order
Loss
$42
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Because they canceled my order