Charged for food that wasn't delivered

i was charged for food that i fid not receive. the representative i spoke to investigated and found out the truth. i was refunded my money. I'm very happy with the resolution. thank you and blessings.
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ID
#4110392 Review #4110392 is a subjective opinion of poster.

There multiple mistakes makes me ineligible for refunds!

Because Uber eats misdelivers or misses items so often , I was told that I am no longer eligible for refunds ? They charged for free trial, and put up a tricky add tip button to replace the edit tip . Dont be fooled like I was into tipping the delivery man $10 for 1/2 of an order that was delivered .

User's recommendation: Find a different company.

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ID
#4110110 Review #4110110 is a subjective opinion of poster.
Location
Rome, New York

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Verified Reviewer

Uber is getting out of control. They're theives.

Original review updated by user Oct 29, 2022
Uber is getting out of control. They're getting way too comfortable charging you for something, never delivering and then making it impossible to get an actual refund, or to get your actual order. This woman just pulled into my driveway, yet, somehow was unable to deliver the food to my door. Im 2 hours into waiting for them to correct this now, and nothing. They expect me to order food again, and then want to refund me UBERCASH... As if im point to pay for my order twice, and let uber just hold on to half of the money.

User's recommendation: Use doordash, uber eats will steal from you.

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ID
#4109740 Review #4109740 is a subjective opinion of poster.
Cons
  • Everything theyre slow they steal from you
Loss
$25
Preferred solution
I want them to stop stealing from people. If they cant find drivers who can deliver orders, nor do they want to rectify the situation IMMEDATELY, they need to stop charging people for the service.

Horrible experience

I never got my food. When I called they did nothing to help. Ordered pizza for my kids and after over an hour they did nothing
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ID
#4109499 Review #4109499 is a subjective opinion of poster.
Location
Oakland, California

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Verified Reviewer

Didnt do what they said they were