New Reviewer

Multiple expenses were taken out of my account for one order

Ubereats - Multiple expenses were taken out of my account for one order
Not sure why I was charged over $50 for one Starbucks order very upset with the fact that it cost so much.
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ID
#3986125 Review #3986125 is a subjective opinion of poster.
Loss
$50
Preferred solution
Full refund

Fulse advertisement

Ubereats - Fulse advertisement
Ubereats - Fulse advertisement
Ubereats - Fulse advertisement
Dear Uber eats I am writing to complain, I orderd food threw your service and paid extra for priority delivery however I was not priorised, I witnessed with my own eyes on the map the driver going out of his way to deliver someone elses order first, yes u may say thins...
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ID
#3984324 Review #3984324 is a subjective opinion of poster.
Location
Carleton, Scotland
New Reviewer

Theft of order by driver

My neighbor order from Uber eats and the driver put it on my porch with a note and took a picture showing he delivered the food than picked it back up and left. All caught on camera.
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ID
#3983639 Review #3983639 is a subjective opinion of poster.
Preferred solution
The driver fired

Very late cancellation.

Had an order cancel on me after 1 hour and I had hungry children. Problem is that it was past 10:45pm and the only option I had was Dennys. The order even tracked and it looked like the driver was at the location where food was being cooked. Later it was cancelled and no notification. Had to log in

User's recommendation: Drivers must be available to take the order. Tip was 20% and I usually give an extra tip if they arrive on time.

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ID
#3983238 Review #3983238 is a subjective opinion of poster.
Location
Seattle, Washington

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Missing item

Ordered KFC missing corn Uber eats doesnt stand behind what it says it does. You send messages stating no refund is available at this time. It should always be available if the food is spoiled.
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ID
#3982912 Review #3982912 is a subjective opinion of poster.
Location
Detroit, Michigan

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Too many complaints to list!

Wouldnt/couldnt make gifts certificate work! Daughter bought $100 certificate which didnt work. Definitely do not recommend

User's recommendation: Don’t use Ubereats !!

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ID
#3982575 Review #3982575 is a subjective opinion of poster.
Loss
$100
Preferred solution
Full refund
New Reviewer

Fraud

Uber Eats is the biggest waste of time. Will never order again as you suck...and OnThe Border agrees!!!
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2 comments
#2252903

Your post is defamation. Your post does not state what issue you experienced. Eats is a great service.

#2253012
@PissedConsumer2252903

1. It is not defamation 2. The complaint is not intended for you, so don't worry about needing extra details.

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ID
#3982488 Review #3982488 is a subjective opinion of poster.
Pros
  • No pros
Cons
  • Bs company
Loss
$20
Preferred solution
No longer give a rat's *** what Uber eats does.... a *** POS company. Will never order again as a lying piece of garbage company!

Charges on card

Yes they are no help at all want me to send them by date and amounts that were charged to my credit card which is like 40 or better in a month and a half they have my info they know when and how much charges were they had no trouble charging my card when I told them after 3 trys they are not my purchases I am near 70 on a fixed income who would purchase that much on ubereats not me I even ask didn't they think it was suspicious they need to refund me and do their job .
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ID
#3981874 Review #3981874 is a subjective opinion of poster.
Location
Cumberland, Maryland
New Reviewer

Lost a hundred dollars

Why would I pay for delivery service when I only uses the app once in a blue moon? I would never pay 100.00 in advance for a year. Told I would get my refund but never showed up in my account. This happened in July of this year.

User's recommendation: Don't trust them.

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1 comment
#2252905

You do not need to pay for Uber One yearly membership fee to use Eats. You cannot justify a 1 star review for your lack of understanding on how to use a simple app.

ID
#3981547 Review #3981547 is a subjective opinion of poster.
Loss
$100
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Did not receive the food I ordered after 2 hours

When there is a problem at a restaurant (the restaurant cant make the food) the Uber drivers dont contact support to let them know so the customer can be notified, instead the driver transfers the order to another driver. Uber drivers will continuously do this. When I...
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ID
#3981187 Review #3981187 is a subjective opinion of poster.
Location
Farmville, North Carolina

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I never received my refund

I never received my refund and was told that it was issued. This is since Labor Day. I am not sure what it happening with Uber Eats.
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ID
#3981150 Review #3981150 is a subjective opinion of poster.
Location
Hicksville, New York

CancelledOrder

Call and do not have a order at Sawmill Run Boulevard Dunkin' Donuts do not have a order cancel everything do not have an order do not have a order please cancel cancel cancel cancel cancel cancel cancel cancel cancel cancel cancel cancel cancel do not have an order cancel cancel do not have an order
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1 comment
#2252908

1 star is unjustified. Your comment literally does not make sense (since you are probably a robot leaving a 1 star review.)

ID
#3980247 Review #3980247 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Ive been having a hard time signing up for Uber Eats

I've been having issues with my background and I found out that you need license for a year before riding with uber which doesn't make sense and you wonder why you all need people. your qualifications are misleading

User's recommendation: Let it know be known that you need license for a year before applying I didn't know and now that I know I have to find other ways to make extra income since ya'll requirements is ridiculous.

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ID
#3980066 Review #3980066 is a subjective opinion of poster.
Preferred solution
To be able to start driving.

Going to be charged because I had to cancel order cuz of taking grandchild to a hospital

I ordered from Uber Eats and I had just got done ordering it wasn't even 5 minutes and I had to call and cancel because I had to take my granddaughter to the hospital and they are going to charge me anyways because they said that it was gone its way and it said it was not going to be here for an hour and they would not cancel my order
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1 comment
#2252912

I'm sorry that you had to go to the hospital and hope everyone is OK. However, if you bought a train ticket and missed your train, you would not get a refund.

Uber has a business to run and is not a charity. Your circumstances were unfortunate and them giving you a refund would be a very nice gesture but not required.

ID
#3979952 Review #3979952 is a subjective opinion of poster.
Location
South Bend, Indiana

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Displeased at authorisation hold

i ordered from uber eats Friday night and now a few places online are telling me that my bank can't verify my account

User's recommendation: would not reccoment.

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ID
#3978496 Review #3978496 is a subjective opinion of poster.
Preferred solution
want the authorisation hold fixed