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New Reviewer

Because they *** up

I ordered from dairy queen got 6 items and only 3 were delivered and they won't give me a refund i am beyond upset

User's recommendation: Don't use.

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ID
#2620963 Review #2620963 is a subjective opinion of poster.
Pros
  • No customer service to call
Cons
  • Difficult to reach customer service
Loss
$65
Preferred solution
Full refund
New Reviewer

It's not letting me go online

I get a message saying I can delivery now im with postmate I don't see what the problem is. On my postmate app it start delivering with ubereat
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ID
#2620877 Review #2620877 is a subjective opinion of poster.
New Reviewer

Bad service. Driver incapable of reading correct address. Food not received but paid for

Driver delivered to wrong address. Attempted to reach him but he ignored my message. Address here is very clear but driver just dropped at any door.

User's recommendation: Hire reliable drivers.

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ID
#2620875 Review #2620875 is a subjective opinion of poster.
Service
Ubereats Delivery Service
Cons
  • Never showed up
Loss
$23
Preferred solution
Full refund

Payed for food I never received

Didn't receive 2 chili cheese dogs that was paid for, and I'm still not getting any type of feedback on this matter.
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ID
#2620874 Review #2620874 is a subjective opinion of poster.
Location
Harrison, New Jersey
New Reviewer

Refund needed

I ordered food that was not right at all from the restaurant to the delivery driver. I just want my money back.

User's recommendation: Tell them to check your order twice at the restaurant and the Uber driver needs to ask to see the plate to make sure your order is correct. I was extremely upset.

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ID
#2620871 Review #2620871 is a subjective opinion of poster.
Service
Ubereats Delivery Service
Pros
  • Idk anymore
Cons
  • Fees for delivery are extremely high to not include tip
  • Lots of order mistakes
  • Ubereats doesnt care about their customers at all
Loss
$51
Preferred solution
Full refund
New Reviewer

My order was cancelled with no refund

I need my money back now so I can feed my family. You took the money off within minutes. So you should be able to put my money back in my account within minutes.
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ID
#2620863 Review #2620863 is a subjective opinion of poster.
Location
Midland, North Carolina

Dibited for order that i did not recieve

Was told a refund would come to my card for not recieving my food 6 days ago and its still not there.

User's recommendation: Dont do it just go pick your food up.

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ID
#2620819 Review #2620819 is a subjective opinion of poster.
Location
Saint Johns, Michigan

Just out of my last 4 orders, 3 were completely unacceptable.

My last order was on June 5th for $26.11 from Baskin Robbins. They brought the wrong ice cream. Before that was Chop Sticks House on June 1st when they brought me food that was ice cold. On May 31st they brought me food from White Castles that was cold and just nasty. On that order I kept telling the driver I would order it from somewhere else because he was having trouble getting to the restaurant. He chose not to let me. Too top it all off I canceled my membership, still got charged. Promised refund on all, never happened.

User's recommendation: Don’t deal with UberEats if you want a company that stands by their words and puts the customer first because they don’t.

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ID
#2620769 Review #2620769 is a subjective opinion of poster.
New Reviewer

Account stopped

My phone was shut off because of a threat said something fraudulent came up I may have missed some on accident. Want to continue on with deliveries
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ID
#2620747 Review #2620747 is a subjective opinion of poster.
Product
Ubereats Account
Preferred solution
Apology

Refund

I have to order my food seconds later I decide to cancel it because of reasons But Uber eats wouldnt they let me after texting them they told me to let the Who deliver before asking for a refund so you can get a full refund the driver hasn't even picked up the food from the store where I said OK next thing I know they ended the chat the food OK I tried to text back and I wasnt getting a response and I still hadnt got my full refund ! I want to emphasize that is not the drivers fault at all !!!!
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ID
#2620736 Review #2620736 is a subjective opinion of poster.
Location
Tampa, Florida
New Reviewer

Still being charged

I canceled but still being charged and theres no phone number to speak to someone for help with the website issues.

User's recommendation: None no phone number for help.

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ID
#2620733 Review #2620733 is a subjective opinion of poster.
Loss
$30
Preferred solution
Let the company propose a solution
New Reviewer

Refund on food and tip that I never received

I ordered food from livs juice bar. I was in the shower and received a texted it arrived. I acknowledge the text and went to the door and the food wasnt there. I looked at the pic and realized it was not my door. I went to nearby houses and did not see the food. Today I see the tip processing on my account. Im out of the food, the money and the tip. Its frustrating because I cant reach anyone. This is not good. I would like my money back.

User's recommendation: Don’t use Uber eats because it’s so frustrating when drivers don’t make sure they have the correct address.

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ID
#2620661 Review #2620661 is a subjective opinion of poster.
Service
Ubereats Delivery Service
Pros
  • Order never came
Loss
$53
Preferred solution
Full refund
New Reviewer

My food was order 2 hrs away

I ordered food to my address and it was the wrong address it went to Atlanta. I would like to receive a refund.
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ID
#2620576 Review #2620576 is a subjective opinion of poster.
Pros
  • Convenient delivery
Loss
$36
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Charged twice for an order.

This is my third request for my issue. I was charged twice for an order that I placed on 6/13/2021. I requested a refund of 18.14.
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ID
#2620544 Review #2620544 is a subjective opinion of poster.
Location
Jamaica Plain, Massachusetts
New Reviewer

Wrong number was given

They really don't give a *** about their customers. My food was going to be cold and I knew it but the dont never answered the phone annoying truly it is.
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ID
#2620531 Review #2620531 is a subjective opinion of poster.
Cons
  • Poor service without recourse
  • Food is always wrong or missing items
Loss
$16
Preferred solution
Let the company propose a solution