Ubereats Reviews

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Order never arrived

The first person who they had go get my food never bring my food its been over an hour uber eats keep assigning different drivers to go and get my food but every time they try to get it Taco Bell tells them they have my order out already
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ID
#3115962 Review #3115962 is a subjective opinion of poster.
Location
Saint Louis, Missouri
New Reviewer

Stoen identity/No Ubereats Account

Someone has opened an Ubereats account in my name and has been using my debit card. I spoke with my credit union today and closed my debit card account. My credit union will be doing a dispute with you all. PLEASE close this account. Please contact me at (901)487-**** as soon as possible. Thanks.
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ID
#3115943 Review #3115943 is a subjective opinion of poster.
Cons
  • Cannot talk to a person for help
Loss
$36
Preferred solution
My identity has been stolen. I did NOT open an Ubereats Account
New Reviewer
Had a run inwith one of your drivers who delivered to 12765 matteson ave, La, 90066. She had parked in my spot across the street from where she was delivering to, she had a standard poodle with her, she was training it as she went. Usually. I big deal when someone...
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ID
#3115895 Review #3115895 is a subjective opinion of poster.
Location
Los Angeles, California
Preferred solution
An acknowledgment from the company
New Reviewer

False advertising

Ubereats - False advertising
Ubereats - False advertising
Ubereats - False advertising
I ordered 2 orders of tacos. The picture it shows and the word tacos makes it look like your getting more than two tacos. I paid 14 bucks for two tacos thats ***
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ID
#3115894 Review #3115894 is a subjective opinion of poster.
Location
Tualatin, Oregon
New Reviewer

Refund my order.

I placed an order on a closed restaurant and they took my money. None of the 4 drivers that went there for my food could bring me my food. Give me my money back.
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ID
#3115870 Review #3115870 is a subjective opinion of poster.
Location
Cleveland, Ohio
Loss
$23
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Someone ordered food on my credit card

Ubereats - Someone ordered food on my credit card
The phone number on my account is 208 403 **** my name is Misty petersen someone ordered food under my name with my card and it was delivered to the comfort inn in Idaho falls I need to know what room and be reimbursed for that order it wasn't me if you can please email me and call me back please send email to closedexits3582@***.com and you can contact me at the number listed in this email

User's recommendation: Don't leave your bank info on account.

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ID
#3115819 Review #3115819 is a subjective opinion of poster.
Location
Federal Way, Washington
Loss
$60
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Didn't receive food

Need my order haven't received it he must of took it to the wrong address I believe the drivers name was Kevin drove a black caddilac . He sent text that he had arrived
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ID
#3115806 Review #3115806 is a subjective opinion of poster.
Location
Topeka, Kansas
Loss
$20
Preferred solution
Full refund
New Reviewer

App not working

I'm trying to place an order, but the green Place Order button turns gray and that's it. So I call their customer service, just for it to tell me they don't allow phone calls. Why the *** do you have a phone number then?

User's recommendation: Use another delivery service.

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ID
#3115758 Review #3115758 is a subjective opinion of poster.
Location
Hialeah, Florida
Preferred solution
Let the company propose a solution
New Reviewer

Trespassing

Your drivers continue to come on my private property, this is the last warning before I take legal action, they are delivering to a neighbor that is prohibited to be on my property.
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ID
#3115743 Review #3115743 is a subjective opinion of poster.
Location
Lakeland, Florida
Preferred solution
Resolution , contact me at griffin5268@gmail.com

Food did not arrive

Just wanted to let you know, you need to start screening your ubereats driver...I was so embarrassed with my officemate because our food did not arrive. That driver should never got her tips. I ordered from ubereats all the time, and I do tip before my food arrives. When I asked for refund, uber eats rep stated that the tip is nonrefundable. But because I told your representative that services was not rendered, he put it back as ubereats credit. That driver made me wait for 20 minutes, I missed my meeting at work, and to top of it, she did not even leave the food to security. For all we know, she purposely took it and ate the food...costing me $139.00! You need to follow-up with that driver. She's a robber!
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ID
#3115737 Review #3115737 is a subjective opinion of poster.
Location
Bethesda, Maryland
New Reviewer

Says food was delivered, but I did not get it. Try calling driver but he did Not pick up!

Says my food was delivered but it wasnt. Try to call driver but he did not answer and did not return my call. What now?!
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ID
#3115719 Review #3115719 is a subjective opinion of poster.
Location
Wellington, Ohio
Loss
$22
Preferred solution
Full refund
New Reviewer

Wrong house delivery

The uber driver delivered my food to the wrong door at the wrong complex. The uber driver called me and i gave him specific directions, he told me to give him a second and hung up the phone. He delivered my food and never gave me a call back. He took a picture of it and it was not my door
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ID
#3115711 Review #3115711 is a subjective opinion of poster.
Location
Pflugerville, Texas
Loss
$22
Preferred solution
Full refund
New Reviewer

Food was never delivered

My order from Ubereats was never delivered, customer service wont answer the phone and their chat app wont work to file for a refund. This is becoming the norm with Uber, not worth the hassle anymore

User's recommendation: Use another food delivery service.

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ID
#3115708 Review #3115708 is a subjective opinion of poster.
Loss
$168
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
UberEats left an email (6 hours later) saying that my order had been placed longer than 48 hours and they would not be able to help NEXT TIME unless I let them know about my issue within that time frame. I responded asking them to explain the timing of my order if i...
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ID
#3115681 Review #3115681 is a subjective opinion of poster.
Pros
  • Covid friendly
  • Usually fast delivery
  • Convenient
Cons
  • Driver could steal order
  • Food has been cold sometimes
  • Some deliveries are slower than others
Preferred solution
Let the company propose a solution
New Reviewer
I ordered over an hour and a half ago this happened to me already several times Im trying to get my order I ordered for my children five grand daughters and their order is going to the store I put in my new address somethings not right I really need help weve been...
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ID
#3115674 Review #3115674 is a subjective opinion of poster.
Location
Danville, California
Preferred solution
I would like for them to re-deliver the food because my granddaughter just got out of the hospital she’s very hungry I got five grandkids here so if they can please get my order and resend it