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Ubereats - Order
Ubereats - Order
Ubereats - Order
Ubereats - Order
Ubereats - Order
My dasher took a photo of my order on the ground next to the trash can and when we went outside to get it. It wasnt there at all and this all spanned in the few seconds we were waiting for him to leave. And customer support has not been helpful at all and wasnt great. I have screenshots of our convo if needed.

User's recommendation: Don’t be surprised if Ubereats allows dashers to get away with delivering an order and taking a photo and right after, taking the food. And them not compensating or refunding you.

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ID
#4167822 Review #4167822 is a subjective opinion of poster.
Pros
  • Good deals
  • Good customer service normally
Cons
  • Customer service not helpful
Loss
$33
Preferred solution
Full refund

Order not received

Ubereats - Order not received
My order was not dropped off and I was charged. Uber did not help me to refund this charge and customer service was not helpful. Xglen did not even try the bare minimum to assist me.

User's recommendation: Do not use this method if you don’t want the driver making off with your food.

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ID
#4167681 Review #4167681 is a subjective opinion of poster.
Cons
  • Take your money
Loss
$21

My order was sent to wrong address

Uber driver delivered at wrong address And was rude. However the support with uber was helpful and kind. Thank you uber for investing it and refund will be allowed back.
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ID
#4167631 Review #4167631 is a subjective opinion of poster.
Pros
  • Options food
Cons
  • Wrong delivery
Loss
$39
Preferred solution
Full refund

Wrong order

Ordered Chit Chat Salad & received fruit salad. Spoke with customer service and they are issuing a credit. I have nothing further to say. Thank you.

User's recommendation: Recommend.

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ID
#4167613 Review #4167613 is a subjective opinion of poster.
Location
East Orange, New Jersey

Refund request