Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer

They have been trying to get me to order from there for a while. I had an account that I had never used for anything other than a ride.

They kept sending me offers for $30 off my first order. Well. I spent over an hour trying to place this order. First, I had an order ready to place on my browser but when I tried to place the order it said it couldn't access my phone but I wasn't ordering from my phone.

Then I downloaded the app but the password was wrong so I reset it well the order disappeared when I did that. So I made a new order only now the restaraunt that I wanted wasn't available. I choose anotger restaraunt, 45 minutes into this journey, and made another order. When I finished choosing items, again, and tried to place the order it errored out.

Just a generic error. i logged out and back in 3 times and still it would not process. So I tried to contact customer service but because the error didn't go through I didn't have an order so I could only look at the knowlege tabs. I tried calling customer service only to be told that I should use the app and they don't do customer service over the phone.

The only option they offered was a Twitter handle. As much money as Uber has made over the last year, this is ridiculous.

User's recommendation: They need a viable customer service option for customers with technical difficulties.

Preferred solution: Deliver product or service ordered.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Ubereats Reviews

  1. 13543 reviews
  2. 2476 reviews
  3. 1258 reviews
  4. 616 reviews
  5. 636 reviews
Ubereats reviews