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Hi there

I faced bad experience yesterday night through Uber eats. My kids placed order through ur app last night at 10:40.

It said u will get ur order by 11:30 . Then when I checked on the app it said u have a delay of 30 minutes and probably would get it by 12 am.

Now my kids r still awake waiting for the order. We went outside.

The lady arrived on another corner of the street opens her car and goes to some other house number and hands over to them and what that neibour does he throws the whole bag in garbage.

As my kids were waiting for the food they slept without eating anything.

I have never faced such experience in my whole life.

And now when I m calling n meridian burger King , they r saying they cannot do anything. But I don't have any number to contact Uber eat guys.

Bad experience

User's recommendation: I would not try it again.

Monetary Loss: $35.

Preferred solution: Let the company propose a solution.

Ubereats Pros: Nice 1st time user offer.

Ubereats Cons: Not always on time very poor customer service they were better.

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