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Placed an order (in advance) to arrive at my door shortly after I got home from work as I had things to do that night and had no time to cook. I was tired and starving after a long day.

A few minutes before I got home I decided to track my order only to find out it was canceled by UE! I called, apparently the driver had an emergency after my order was picked up... so my order was just canceled. Nothing but an apology, i explained my situation, again "sorry, there's nothing we can do".

I was pissed off! They should reach out to see if you want to replace the order, or cancel AND give you a credit to use on another order.

NOPE, NOTHING for my HUGE inconvenience and starving tummy! I'm using Door Dash on.

Preferred solution: A credit to use on next order, otherwise I won't order anymore.

Ubereats Pros: Convenience.

Ubereats Cons: Delivery ussues, Cancelations.

Location: 10625 117th Lane, Seminole, Florida 33778, United States

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