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We used Uber eats for first time . We had gift card for $50 .
After we order the charges went for around $50 to $85.We were suppose to get 1 item free. We were also charged for 2 items of the same which were $12.95 each.Thus out toatal went to $64.65. We also were to get free delivery. Thus out state taxes were higher.
We were also charged a service fee which we did not know about.We also did not know how a delivery person tip was put on since we were suppose to get free delivery..we were charged $19.09 on our credit card..A day latter WE GOT A MESSAGE STATING THAT THE $19.09 IS NOT A CHARGE AND WOULD BE REMOVED FROM MY CARD.THIS IS STILL SHOWING ON MY CARD AS A CHARGE, WE STILL HAVE NOT RECEIVED THE FREE ITEM WHEN WE ORDERED. THIS HAS NOT BEEN A PLEASANT EXPERIENCE WITH UBER EATS.THANKS JAMES KOJAK
Product or Service Mentioned: Ubereats Customer Care.
Monetary Loss: $19.
Preferred solution: Let the company propose a solution.
Ubereats Pros: It cause i dont have to leave the house, Fast delivery.
Ubereats Cons: Over charged.