Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
2.4

We used uber eats to order from Red Lobster. When our food became late we called to check on the order.

I decided to check the front porch while my wife was on the phone with Uber. The food had been left on the porch with no notification. To this day the food delivery person has not alerted us. She didn't even ring the door bell.

Food wasn't hot. Who knows how long the food was on the porch. I asked for a refund from uber and was told by the Phillipino call taker that there was nothing they could do. Basically he accused me of lying saying the driver did contact me.

I hate to be called a liar and I couldn't even get my tip back from the lousy company. Uber used to care they no longer do.

No more uber anything for me.Find a different delivery service. Uber has become horrible.

User's recommendation: Find a different delivery service.

Monetary Loss: $150.

Preferred solution: Full refund.

Ubereats Cons: Worst customer service experience ever.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Ubereats Reviews

  1. 18052 reviews
  2. 3351 reviews
  3. 1853 reviews
  4. 1064 reviews
  5. 1424 reviews
Ubereats reviews