Calling ubereats was not helpful. I was basically told, sorry you received cold food because the driver was incompetent on finding the address, but nothing we can do so suck it up and deal with it.
No other uber driver has had issues finding my address. The driver just went to where the GPS told him. GPS isn't always accurate with street locations. I wanted a refund so I could order a hot breakfast since your driver took way to long to deliver the order to me, but was told tough *** I have used uber and uber eats a fair bit.
It was my chosen go to for rides and food delivery.
It isn't anymore due to the lack of compassion and understanding by your company. Only way to get me back is double my refund and renew my uber eats pass free of charge
User's recommendation: Don't use because they have a we don't care about you attitude. Money and the bottom line is all they care about.
Ubereats Cons: Food arrived cold due to the driver taking too long.
Location: Vancouver, British Columbia
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