Ubereats Reviews

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order food eats refund driver money service account delivery card
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New Reviewer

Not very happy

I dont understand why you guys are saying that there is a hold on charge when I put a 3.00 tip so I dont understand why it is say a 1.00 tip
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ID
#3130082 Review #3130082 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

I have questions

So I ordered food from the app and I have a 3.00 tip and it is showing me I did not so is there anyway I can get my money back
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ID
#3130052 Review #3130052 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Navigation problem

I made my first pickup and delivery but navigation keeps giving me directions to pickup location and I cant turn it off. Id like to get paid for this delivery
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ID
#3130037 Review #3130037 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Preferred solution
Paid
New Reviewer

Charged twice

Canceled order because address was wrong never reimbursed !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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ID
#3130011 Review #3130011 is a subjective opinion of poster.
Location
Las Vegas, Nevada
New Reviewer

Did not get food

Uberdriver never showed up. He text and said he was here but never got food! He texted and said I didnt give address and then said he was here and never shied up. I want a refund!

User's recommendation: Don’t use Uber eats.

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ID
#3130010 Review #3130010 is a subjective opinion of poster.
Location
Roswell, Georgia
Loss
$13
Preferred solution
Full refund
New Reviewer

False Uber eats order on my card

Someone placed an order using my card tried calling customer service , they said they werent taking calls and to email them, wtf is that
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ID
#3129878 Review #3129878 is a subjective opinion of poster.
Location
Riverview, Florida
Loss
$24
Preferred solution
Full refund
New Reviewer

Fraud use of account

I got a bank notification saying someone used my account. And it said it was from San Francisco. And my location is very far from that so someone was able to log into my account and try to use my card
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ID
#3129867 Review #3129867 is a subjective opinion of poster.
Location
Omaha, Nebraska
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Cupon didn't apply

Original review updated by user Dec 06, 2021
I'm not sure what you trying to do with your offer , the coupon(2111eatsus8F) did apply from $63.94 I was going to pay 28.94 but I put my card number and you charge me $63.94 + $2.00 Tip . let me tell you the charge was $57 from the restaurant ,I got the restaurant recipe, your offer is a trick to get people involved for the scam you planning??? ,if the coupon code 2111eatsus8F could not be applied you still have changed me $6.00 more, the resolution you are stealing people money and I like my money back
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ID
#3129853 Review #3129853 is a subjective opinion of poster.
Service
Ubereats Same Day Delivery Service
Loss
$64
Preferred solution
Full refund
New Reviewer

I want to be only Chick-fil-A to order from

You currently pick up at both my stores, but one store is too busy to keep this up, can I have all Uber eats orders through one store?

User's recommendation: Only order through mall.

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ID
#3129839 Review #3129839 is a subjective opinion of poster.
Location
Chicago, Illinois

Accounts

I was frustrated with the app and tried to merge my personal and business accounts. All is fine now.
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ID
#3129815 Review #3129815 is a subjective opinion of poster.
Location
San Francisco, California
New Reviewer

Promo code

Trying to redeem my promo code and it said it was already used but I never used it. I was placing an order with one restaurant and changed my mind and chose another and it wouldnt let me use it
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ID
#3129799 Review #3129799 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

The worse customer service and their numbers dont work this company is a joke.

I meed to change one number in my gmail cause its wrong and its not letting me your numbers dont work for such a company it makes no sense. Im trying to deliver for uber but your customer service numvers dont work i wrote a ticket no one has called me back 475557****

User's recommendation: Make sure if trying to apply domt put your email wrong cause sustomer service number dont work.

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ID
#3129731 Review #3129731 is a subjective opinion of poster.
Location
Waterbury, Connecticut
New Reviewer

My order was stolen by my driver

The driver for my Baskin Robbins order arrived in my driveway and refused to leave the order and took off with my food in his car. I paid $28 including a tip and he stole my food and eat it and I get nothing so glad I ordered with Uber

User's recommendation: Don’t order with Uber eats because their drivers of thieves.

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ID
#3129713 Review #3129713 is a subjective opinion of poster.
Loss
$28
Preferred solution
Full refund
New Reviewer

I have fraudulent orders on my account

My account was hacked and someone made orders from my account. Now it was unpaid and I am unable to make a purchase until those orders are paid

User's recommendation: Don’t bother using the app.

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ID
#3129689 Review #3129689 is a subjective opinion of poster.
Location
Orlando, Florida
Loss
$95
Preferred solution
Full refund
New Reviewer

Being charged when order was cancelled

Restaurant said order was picked up and then cancelled ! I never received order !!! And states I will be charged
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ID
#3129531 Review #3129531 is a subjective opinion of poster.
Loss
$29
Preferred solution
Full refund