Order not received

Ubereats - Order not received
Ubereats - Order not received
I never received my food and I was told I wouldnt be refunded. The driver took my food to the wrong address and got very nasty with me. He told me take it up with Ubereats! I tried to explain to him that he was at the wrong address he kept telling me Im wrong. While saying my exact address aloud

User's recommendation: Don’t order! It’s not worth the headache or lost of money.

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ID
#4001778 Review #4001778 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

Cardnotnworking

Found that Uber eats and drive are two deferent apps.the gift card I purchased it did not tell me anything about that

User's recommendation: Know what you're doing.

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ID
#4000874 Review #4000874 is a subjective opinion of poster.
Location
Cleveland, Ohio
New Reviewer

I lost money from Uber eats.

Ubereats - I lost money from Uber eats.
I never ordered anything from Uber Eats. This was not my purchase DDDDDfffffdddddvvvgghhhhhffffgggggc
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ID
#4000440 Review #4000440 is a subjective opinion of poster.
Loss
$26
Preferred solution
Full refund

Cancelled order not refund

Ubereats - Cancelled order not refund
Ubereats cancelled my order and I still didn t get any refund. The order was cancelled on September 14th under the name of Aya droubi.how can we solve this issue?
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ID
#4000056 Review #4000056 is a subjective opinion of poster.
Location
Jdaidet El Matn, Mont-Liban

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Verified Reviewer
New Reviewer

Account hacked

My account is hacked. My number is 041062****. Call me. Not satisfied with customer service No phone number to call.
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ID
#3998740 Review #3998740 is a subjective opinion of poster.
Loss
$103
Preferred solution
Full refund

Food never delivered

Called to see why driver left without delivery. Service when refunded which was great but was not helpful when I wanted to remove the tip and couldnt direct me

User's recommendation: Not hang up on people and know your platform.

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ID
#3997923 Review #3997923 is a subjective opinion of poster.
Location
Miami, Florida

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Verified Reviewer
New Reviewer

Countless orders wrong and no refund offered

Ubereats - Countless orders wrong and no refund offered
When my orders were wrong I was not refunded,thats absolutely unacceptable!!!The high cost of products and services and customer service is appalling!!!They hang up and issues and not resolved

User's recommendation: Refund immediately and address concerns immediately.

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ID
#3997877 Review #3997877 is a subjective opinion of poster.
Location
Sacramento, California

Charged my credit card when I did not order anything

Notified that there was a charge on my credit card that I purchased a Large bottle of coke from Dunkin Donuts plus the Uber eats charge for delivery. Never returned my money and I recommend not using them

User's recommendation: Do Not Use.

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ID
#3997797 Review #3997797 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

Did not get my food

The driver delivered to the wrong address so not only do I have to wait on my refund I don't have my food that's ***

User's recommendation: Stay on top of your order.

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ID
#3997668 Review #3997668 is a subjective opinion of poster.
Cons
  • Food almost always cold
Loss
$20
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Charged for cancelled order

I ordered ftom Louis Pappa's restaurant tonight, 9/22/2022. They did not have the entrees we ordered. No one contacted me and THE RESTAURANT canceled the order. Nobody came, so i checked and saw it was canceled. No pickup, no explanation. I tried a reorder and was...
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ID
#3997633 Review #3997633 is a subjective opinion of poster.
Loss
$62
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Customer service representative

Ubereats - Customer service representative
Ubereats - Customer service representative
Ubereats - Customer service representative
I book a Uber this morning from my house 429 Bay Street stpaul mn but the Uber driver didnt not show up when I call him he told me he was at another address that I dnt know or live at the address so I was charged $15.00. So I had to book another Uber and make sure it was my right address and when I got off work I book another Uber from my job but the Uber driver when to a different address again I had to walk 2blocks to meet up with the Uber and the number that is on the Uber app is wasnt the driver number and I was charged $20.00 idk why but I will like my refund back asap thanks
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ID
#3997555 Review #3997555 is a subjective opinion of poster.
Loss
$20
Preferred solution
Full refund

Food quality issue

I'm still waiting for refund. I have not received it yet although it's been 4-5 business days. They said they issued a refund but I'm still waiting.
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ID
#3997221 Review #3997221 is a subjective opinion of poster.
Location
Miramar, Florida

We did notnget our food because the uber eats canceled our order

The Pissed Consumer review? WTF is that. What a slap in the face to customers who truly have an issue. I will never use the app again. The driver who picked our food up told us that your company canceled our food. The poor delivery driver was in tears because your...
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ID
#3997174 Review #3997174 is a subjective opinion of poster.
Location
Palmerton, Pennsylvania

Missing Order And payment

After being ignored and chat ended twice on the ubereats app was able to call them and get ahold of someone that actually listened and knew I wasn't lying about the order being delivered wrongful to a different hotel and getting my full refund back

User's recommendation: If it isn't right fight for it.

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ID
#3996351 Review #3996351 is a subjective opinion of poster.
Location
Indianapolis, Indiana

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Verified Reviewer
New Reviewer

My e-mail id misused by some other person (Ahmed hassan)-Requesting permanent delete of my account in uber eats

Hi I received a Thanking mail for signed up in uber eats in the name of Ahmed hassan. But i am not signed and authorized to any one to use mail id (dhana.an@***.com). I thought my mail id hacked and misused some body. Request you to delete my uber eats account permanently. Post deletion request you to share the confirmation about my request.

User's recommendation: no guaranteed for privacy.

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ID
#3993743 Review #3993743 is a subjective opinion of poster.
Location
Tiruchengode, Tamil Nadu