Reviews and Complaints
6.6M CLAIMED LOSSES
40.7K TOTAL REVIEWS
1.4M PAGE VIEWS
190 ISSUES RESOLVED
Can't get phone support!
Could not verify account using Facebook. Attempted to call. Robot voice asked for phone number associated with account. Entered the phone number. After a brief pause you get a message that states "We are unable to offer phone support at this time..." It continues on to basically say get on the app and hope you can connect with someone through chat in the app.
User's recommendation: Use a different service.
A discount for future purchases
Cancelled order that was charged i waited over 90 mins for my order even though it kept saying it was picked up and heading my way then after waiting more then 49 minutes of IT HEADING YOUR WAY it ca
I waited over 90 minutes or longer for a order that was picked up and heading my way just to have my order canceled with no explanation ( order was for my 78 year old mom and 10 year old nephew). I was and am truly disappointed in the service and don't know if I can trust you all to get food for my mom
User's recommendation: Be more reliable and train customer service to at least pretend to be sympathetic to your customers when they have issues with their service.
Buffalo Grove, Illinois