Brooklynn Nlh
map-marker North Hills, California

Over charged

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I was doubled charged for 5 items, that has never happened before. And Im looking forward to seeing my amount placed back in my account. Thanks
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Anonymous
map-marker Vancouver, Washington

Cancellation

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No issues, just do not use service enough to justify a subscription . Now Im kind of pissed that you require me to write 100 characters just to submit this review. At this point, Ive said what I needed to say, and this is sort of a waste of time so you might want to alter this within your program.
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User's recommendation: I would recommend

Therese F Eut

Called about problem with order and was very well taken care of

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Made an order at 3:47 and waited til 5:10 while it said looking for driver to then cancel the order which made it so we could not order what we wanted to because the menu changed to breakfast. When we tried to cancel the order they said they were gonna have to charge us so we had no choice but to wait I called customer service and they took very good care of me was very professional and apologized for the inconvenience I was very pleased!
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Preferred solution: Apology

User's recommendation: If you call customer service just stay calm and professional and they will take good care of you

Vince Xga
map-marker Newark, New Jersey

Never received food order

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Driver delivered to wrong address, I could not contact Julius at his contact number...wish I could take back the tip.
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User's recommendation: If Julius is your driver ....Good Luck! It said he was on bicycle

Sara B Lwl

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Verified Reviewer

PAYED FOR UBER EATS ONE ON ACCIDENT

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The man on the phone helped so much out and could help me with my problem out very quickly.Good work
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Loss:
$96

Preferred solution: Full refund

Ariel Jr P

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Verified Reviewer

Satisfied

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No drinks was delivered but was reimbursed with cash the call center agent was very helpful and he assisted me
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Loss:
$8

Preferred solution: Full refund

Sulamita Yxf

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Verified Reviewer
| map-marker Onalaska, Wisconsin

My drink never showed

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When I gave the bag of food to my daughter she asked where is her Tea and I loked at the recipe I was charged for it but I didn't receive it.
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User's recommendation: Make sure you have your whole order

Jerielle Z
map-marker Stone Mountain, Georgia

Great service

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Ruby assist me with my concern and help me a lot. She was very kind and understanding. I really want to thank her for her service also. Thank you
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User's recommendation: I recommend Rudy , she is very nice and understanding

Taeswinter b

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Verified Reviewer
| map-marker Marrero, Louisiana

Uber eats

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Ordered At 2 AM did not come still configuring trying to cancel order and never canceled called the people and Im just waiting to see if my order ever comes
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Mayuddin S

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Verified Reviewer

My inter city trip is blocked pln unblock

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Ubereats - My inter city trip is blocked pln unblock
Hello Uber team I don't know way my intercity trip is blocked My only one business Thi my new car and emi was tillping so please active my intercity trip next time No problem and i all trip acpte and compilit Closd no morr discuss My name is shaikh mayuddin 798467**** Last chance give me i promise no any isuu my said
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Preferred solution: Intercity trip

STEFAN D Ato

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Verified Buyer
|

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Verified Reviewer
| map-marker Cambridge, England

Promotions

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Ubereats - Promotions
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Ubereats - Promotions - Image 3
Hello my name is Stefan Dimitrov 13.06.1987 25 Queensway court yeovil BA201DU besen1306@***.com 0742552**** I'm a new driver from 2th February I had promotion 350 delivery's for guarantee 3510 pound for 1 month so I completed 350 delivery's for 30 days and nothing happened pls can you look in to my account and let me know if I'm eligible to receive my promotion many thanks...
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User's recommendation: To be a good drivers and nicely with costumers

Shirley P Bqs

Wrong order

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My customer service support was real nice and polite and she check to see what was going on with my order because I received someone else order
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Cons:
  • Need hot bag

Preferred solution: Apology

Anonymous
map-marker New York, New York

The representative was very nice to talk to and helpful

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I called because I couldnt order the salad without to add meat to it which is doesnt make sense when I call to the store they told me this is Uber decision theres the reason I called but unfortunately there was not enough Uber driver in order to deliver my food, so I had to cancel the whole order
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User's recommendation: Very much

Robert B Xgg

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Verified Reviewer

Missing items

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My order was missing my caramel iced coffee. But the customer service representative gave me a refund and took care of everything. Very satisfied with the results. Thank you again.
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Matai Feq

Update order

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Got the complete wrong order called in and got a refund customer service was very helpful and handled it
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Preferred solution: Full refund