This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check ourNew Reviewer
On 1/7/2022 I placed an order to Taco Bell. I never received this order due to my driver not communicating with me and she took my food!
So, I reached out for help, and the customer service rep I spoke with assured me that it would be refunded AND I would receive a $15 credit in my app wallet. You guys have the transmission of this info. Fast forwards to this morning, I was going to use said credits for breakfast. However, when I went to look at see Id they had been added, NOTHING was there.
So I reached back out to customer service and I got a rep named Cheryl or Cheryln something along those lines, again you have the conversation transcript because it was a chat. She basically ignored what I was asking and when I reinforced what I had been told by the previous rep, she just ended the chat. I honestly will never be using your services again, due to the blantant lack of professionalism. I WAS an UberEats driver before this.
I will no longer be doing that either. Very dissatisfied.
Preferred solution: The credits I was promised .
Ubereats Cons: Did not give refund, Delivery person delivered to wrong address and left.
Location: Southern Pines, North Carolina
Thank You for Your Reply! We are processing your message.