Contact Ubereats Customer Service
Ubereats Phone Numbers and Emails
Toll-Free Number:
-
(800) 253-9377
Customer Service:
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+8 223 404 0003
Ubereats Emails:
Ubereats Contact Information
Ubereats Website:
Ubereats Help Center:
Corporate Office Address:
How to contact UberEats?
Contact Uber Eats Customer Service Via Phone
When you make a call, be sure to prepare the details of your order. You’ll be asked to provide the order number, the amount, the date, time, and location as well as any messages or confirmations you have received.
The main Uber Eats phone number is (800) 253-6882. This number is used by customers to call Uber Eats support if they need to make a quick change to their order, or if there is a problem.
Having a phone number available, however, doesn’t guarantee success with customer service. If you don’t succeed with the above Uber Eats phone number, you can also contact the company via the service phone number at (800) 253-9377 or (913) 442-8075.
Before contacting Ubereats customer service department via phone, please, make sure you have an Uber Eats account and find a 10-digit phone number associated with the account.
After dialing (800) 253-9377 you will hear:
“Thanks for contacting Uber Eats support.
Please enter the 10-digit phone number associated with your Uber account followed by the pound key.
Please contact our support center through the help section of your app.”
Contact Uber Eats Customer Service Via Social Networks
Uber Eats help center has social networks like Twitter or Facebook. The company routinely tweets specials and information via Uber Eats Twitter and also announces the same promotions and offers via Facebook. So, you can use Twitter and Facebook feeds as a way to contact the Uber Eats customer service.
This form of Uber Eats contact is very public, which can lead to faster results by the company. It turns out that the social media accounts are monitored by Uber Eats support.
To contact Uber Eats customer service on Twitter, you can visit their page at @UberEats or tag them in your post. If you prefer Facebook, you can find the Uber Eats social page in the search and follow it.
Contact Uber Eats Customer Service Via Email
You can send an Uber Eats customer service email through the company’s help pages. If you visit the page for an Uber Eats complaint that is unrelated to the help menu selections, there is a more generic online form that you can use to submit a complaint to the company.
Summary of Ubereats Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ubereats Customer Service?
Shipping and Delivery Question:
- “Order wasn't delivered”
- “Order delivered to wrong address”
- “Ordered never arrived”
Product/ Service Question:
- “Promo not working”
- “Food hazzard”
- “Diver is not picking up my food”
Payments and Charges Question:
- “Issue with payment”
- “Discount code”
- “9.95 charge”
Activation/ Cancellation Question:
- “Cancel & order”
- “Cancel ubereats pass and need a refund”
- “Store is closed need to cancel order”
Refund Question:
- “I'm expecting to refunds I want to make sure that I get it”
- “Refund”
- “Refund of food order”
Account Question:
- “I want to use my uber eats of $35 balance on the gift card”
- “Account”
- “Credit not on my account as told it was”
Request for Information Question:
- “To confirm the promotional offer”
- “Questions about being partners”
- “Need help with delivery”
Cards Question:
- “Gift card issie”
- “Wrong credit card used for order”
- “Giftcard”
Staff Question:
- “Got rude delivery driver”
- “*** service”
- “Talk to customer service”
Website/ Application Question:
- “Application Info”
- “Site won’t work”
- “Your website and system sucks”
Return/ Replace Question:
- “Won't let me change address”
- “Changing uber account on my phone number”
- “Returning food”
Employment Question:
- “Job application”
- “I am applying for a job. Have questions”
- “Job”
Other Question:
- “To change promotions”
- “My order is cold an not on time”
- “Dissatisfied customer”
About
Customer Care, Delivery Service, Vehicle Driver
Account, Mobile Application, Subscription
Pros: Convenient, No pros, Delivery, Convenience, No customer service
Cons: Customer service, Difficult to reach customer service, No customer service, Unreliable, Very difficult to contact customer service
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Ubereats is ranked 97 out of 325 in Food Delivery category
USA, Canada, UK, Worldwide, Other, Australia
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