Contact Ubereats Customer Service
Ubereats Phone Numbers and Emails
Toll-Free Number:
- (800) 253-9377
Customer Service:
- (800) 253-9377
- +8 223 404 0003
Ubereats Emails:
Ubereats Contact Information
Ubereats Website:
Ubereats Online Chat:
Corporate Office Address:
Other Info (opening hours):
How to contact Ubereats
Please make sure you have an Ubereats account. Before contacting Ubereats via phone find a 10-digit phone number associated with the account.
Dial (800) 253-9377 to cintact Ubereats customer service department.
Thanks for contacting Ubereats support.
Please enter the 10-digit phone number associated with your Uber account followed by the pound key.
Please contact our support center through the help section of your app.
How to contact UberEats?
How Can I Contact Uber Eats Customer Service Via Phone?
When you make a call, be sure to prepare the details of your order. You’ll be asked to provide the order number, the amount, the date, time, and location as well as any messages or confirmations you have received.
The main Uber Eats phone number is (800) 253-6882. This number is used by customers to call Uber Eats support if they need to make a quick change to their order, or if there is a problem.
Having a phone number available, however, doesn’t guarantee success with customer service. If you don’t succeed with the above Uber Eats phone number, you can also contact the company via the service phone number at (800) 253-9377 or (913) 442-8075.
How Can I Contact Uber Eats Customer Service Via Social Networks?
Uber Eats help center has social networks like Twitter or Facebook. The company routinely tweets specials and information via Uber Eats Twitter and also announces the same promotions and offers via Facebook. So, you can use Twitter and Facebook feeds as a way to contact the Uber Eats customer service.
This form of Uber Eats contact is very public, which can lead to faster results by the company. It turns out that the social media accounts are monitored by Uber Eats support.
To contact Uber Eats customer service on Twitter, you can visit their page at @UberEats or tag them in your post. If you prefer Facebook, you can find the Uber Eats social page in the search and follow it.
How Can I Contact Uber Eats Customer Service Via Email?
You can send an Uber Eats customer service email through the company’s help pages. If you visit the page for an Uber Eats complaint that is unrelated to the help menu selections, there is a more generic online form that you can use to submit a complaint to the company.
Summary of Ubereats Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ubereats Customer Service?
Shipping and Delivery Question:
- “I didn't get the right item I ordered”
- “Order not delivered”
- “Wrong order want refund”
Product/ Service Question:
- “Food took over an hour and was cold”
- “No driver for food pickup”
- “My food”
Payments and Charges Question:
- “Payments”
- “Being charged for nonexistent order”
- “Reimbursement for the extra trip that restaurant has caused me”
Activation/ Cancellation Question:
- “Cancel order”
- “Issue with my order from last night, why was it canceled?”
- “Order was cancelled”
Refund Question:
- “Order was made wrong. Want a refund.”
- “Refund”
- “Refund request”
Account Question:
- “Account is no longer available”
- “Why is my account on hold”
- “Uber eats account hacked”
Cards Question:
- “Took Money From Card”
- “Took money off my card”
- “To block my debt card use on other account”
Request for Information Question:
- “Question about $”
- “Question about gift card”
- “About my order”
Staff Question:
- “Unhappy with service”
- “Bad service and missing food”
- “Poor service”
Website/ Application Question:
- “Order that I received at the correct time and the application said is delay”
- “Uber eats does not have our correct menu nor do we want to be on the site”
- “App”
Return/ Replace Question:
- “Change”
- “Time keeps changing”
- “Change address”
Employment Question:
- “Applying for job”
- “I am applying for a job. Have questions”
- “I am a driver and have been on hold for 3 hours. Assist me please! This is my job!!!”
Other Question:
- “Dalivery issues”
- “Problem with order”
- “You suck”
About
Customer Care, Delivery Service, Vehicle Driver
Account, Mobile Application, Subscription
Pros: No pros, Delivery, No customer service, Get my money back, Convenient
Cons: Customer service, Difficult to reach customer service, No help or assistance, Customer support nonexistant, Lack of customer service
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Ubereats is ranked 79 out of 335 in Food Delivery category
USA, Canada, UK, Worldwide, Other, Australia
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