Ubereats Phone Numbers and Emails

Toll-Free Number:

  • (800) 253-9377

Customer Service:

  • +8 223 404 0003

Ubereats Email:

Customer Service
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How to contact UberEats?

Most Popular Number:

(800) 253-9377
Total calls: 315 390 Issues resolved: 8 333 Last call: Apr 2, 2023

Contact Uber Eats Customer Service Via Phone

When you make a call, be sure to prepare the details of your order. You’ll be asked to provide the order number, the amount, the date, time, and location as well as any messages or confirmations you have received.

The main Uber Eats phone number is (800) 253-6882. This number is used by customers to call Uber Eats support if they need to make a quick change to their order, or if there is a problem.

Having a phone number available, however, doesn’t guarantee success with customer service. If you don’t succeed with the above Uber Eats phone number, you can also contact the company via the service phone number at (800) 253-9377 or (913) 442-8075.

Contact Uber Eats Customer Support Via Social Networks

Uber Eats help center has social networks like Twitter or Facebook. The company routinely tweets specials and information via Uber Eats Twitter and also announces the same promotions and offers via Facebook. So, you can use Twitter and Facebook feeds as a way to contact the Uber Eats customer service.

This form of Uber Eats contact is very public, which can lead to faster results by the company. It turns out that the social media accounts are monitored by Uber Eats support.

To contact Uber Eats customer service on Twitter, you can visit their page at @UberEats or tag them in your post. If you prefer Facebook, you can find the Uber Eats social page in the search and follow it.

Contact Uber Eats Customer Service Via Email

You can send an Uber Eats customer service email through the company’s help pages. If you visit the page for an Uber Eats complaint that is unrelated to the help menu selections, there is a more generic online form that you can use to submit a complaint to the company.

Contact Information

Ubereats Website:

Ubereats Help Center:

Corporate Office Address:

Uber Technologies, Inc.
1455 Market Street
San Francisco, California 94103
United States

Ubereats Customer Service Reviews

1.5 / 5
Nk K Vrv
I have a complaint

Poor customer service. They are very belligerent, they don't follow their own cancellation policy and they don't keep track of the conversation for other team...

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Discount not applied

Customer service was very polite and helpful. Luckily the discount did get applied as all of the fees added up to more than the 50% off.

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Summary of Ubereats Customer Service Calls

03:18 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ubereats?

Shipping and Delivery Question:

  • “Never received food”
  • “Wrong order with missing items”
  • “Wrong order”

Product/ Service Question:

  • “Food not there”
  • “Never got notified food showed up”
  • “Never got my food and I was charge”

Payments and Charges Question:

  • “Promo code didn't apply to ongoing order”
  • “Doublecharged”
  • “I have been charged and rude representative”

Activation/ Cancellation Question:

  • “Cancel order immediately”
  • “Order was canceled for no reason”
  • “Todavia no me a devuelto el dinero de la orden que cancele”

Refund Question:

  • “Refund”
  • “Missing order want refund”
  • “I ordered chipotle through Uber eats but never got the order so I need a refund.”

Account Question:

  • “My account is blocked”
  • “Lost my password”
  • “Account update unavailable”

Request for Information Question:

  • “Something about my account”
  • “Question about food stamp card”
  • “Calling about my order”

Cards Question:

  • “Gift Card not working”
  • “Trying to add a card”
  • “It will not let me order off my card”

Staff Question:

  • “Customer service”
  • “Bad service order”
  • “Poor customer service”

Website/ Application Question:

  • “Complete drivers applications”
  • “App not working”
  • “The website says my account is blocked”

Employment Question:

  • “Job”
  • “1099 tax form”
  • “1099 form”

Return/ Replace Question:

  • “No return call as I was promised.”
  • “Change address of order”
  • “Just changing my pickup to delivery”

Other Question:

  • “Help change phone number”
  • “Order issue”
  • “Hhjjg”


Related Companies

Uber, Postmates, Careem, UberHealth

Ubereats reviews and complaints

Ubereats is ranked 95 out of 324 in Food Delivery category

Area Served

USA, Canada, UK, Worldwide, Other, Australia, Asia, Europe

Payment Methods

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