Ubereats Phone Numbers and Emails

Toll-Free Number:

  • (800) 253-9377

Customer Service:

  • +8 223 404 0003

Ubereats Emails:

Customer Service
Legal
Privacy Inquiries

Ubereats Contact Information

Ubereats Website:

Ubereats Help Center:

Corporate Office Address:

Uber Technologies, Inc.
1455 Market Street
San Francisco, California 94103
United States
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How to contact UberEats?

Contact Uber Eats Customer Service Via Phone

When you make a call, be sure to prepare the details of your order. You’ll be asked to provide the order number, the amount, the date, time, and location as well as any messages or confirmations you have received.

The main Uber Eats phone number is (800) 253-6882. This number is used by customers to call Uber Eats support if they need to make a quick change to their order, or if there is a problem.

Having a phone number available, however, doesn’t guarantee success with customer service. If you don’t succeed with the above Uber Eats phone number, you can also contact the company via the service phone number at (800) 253-9377 or (913) 442-8075.

Before contacting Ubereats customer service department via phone, please, make sure you have an Uber Eats account and find a 10-digit phone number associated with the account.
After dialing (800) 253-9377 you will hear:
“Thanks for contacting Uber Eats support.
Please enter the 10-digit phone number associated with your Uber account followed by the pound key.
Please contact our support center through the help section of your app.”

Contact Uber Eats Customer Service Via Social Networks

Uber Eats help center has social networks like Twitter or Facebook. The company routinely tweets specials and information via Uber Eats Twitter and also announces the same promotions and offers via Facebook. So, you can use Twitter and Facebook feeds as a way to contact the Uber Eats customer service.

This form of Uber Eats contact is very public, which can lead to faster results by the company. It turns out that the social media accounts are monitored by Uber Eats support.

To contact Uber Eats customer service on Twitter, you can visit their page at @UberEats or tag them in your post. If you prefer Facebook, you can find the Uber Eats social page in the search and follow it.

Contact Uber Eats Customer Service Via Email

You can send an Uber Eats customer service email through the company’s help pages. If you visit the page for an Uber Eats complaint that is unrelated to the help menu selections, there is a more generic online form that you can use to submit a complaint to the company.

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More information

Ubereats Rating Based on 16.9K Reviews

Rating details

1.5
more details
Customer service
Reliability
Exchange, Refund and Cancellation Policy
Product or Service Quality

Rating stats

Rating trend

Summary of Ubereats Customer Service Calls

220K TOTAL
CALLS
01:13 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ubereats Customer Service?

Shipping and Delivery Question:

  • “I got the wrong order”
  • “Didn't get an order”
  • “Order not delivered”

Product/ Service Question:

  • “My husband works for Uber eats and he is not picking I think something happened to him”
  • “My food wasn not what i wanted”
  • “Because gave me food that's raw”

Payments and Charges Question:

  • “I got charged for the food i did not receive”
  • “Overcharged”
  • “Uber eats unauthorized charge”

Activation/ Cancellation Question:

  • “Membership cancel”
  • “Support cancel my order without my approval..”
  • “CancelledOrder”

Refund Question:

  • “Want refund now”
  • “Refund”
  • “I was refunded for one order when I paid for 4 orders that were missing”

Account Question:

  • “Account help”
  • “Thats my phone number but didnt let me log in”
  • “I can't log into my brand new cellphone because it broke.I have a new phone number to .”

Request for Information Question:

  • “Information on account needed”
  • “About my order”
  • “Looking for order”

Cards Question:

  • “I see an amount been ordered with my card and I didn't order it 43.62”
  • “Someone is using my card”
  • “Scratched off last three numbers on gift card”

Staff Question:

  • “I want to have there service”
  • “Rude driver and canceled my order”
  • “Customer service asap!!!”

Website/ Application Question:

  • “App not working”
  • “Application Inquiry”
  • “Trouble with application”

Return/ Replace Question:

  • “Unable to change address”
  • “Need new return sticker”
  • “Replacement of the order tablet needs to be replaced”

Employment Question:

  • “1099”
  • “1099 forms”
  • “Yo get mu job back”

Other Question:

  • “Customer Scammer”
  • “To fix an order”
  • “Bad order”

About

Ubereats Delivery Policy
To read more: https://www.ubereats.com//uber.com/drive/delivery/
Ubereats Terms of Service
To read more: https://www.ubereats.com//www.uber.com/legal/terms
Ubereats Privacy Policy
To read more: https://www.ubereats.com//www.uber.com/legal/privacy/users/
Ubereats FAQ
Download the app and add The Customer's delivery address. Choose from the full menu of The Client's city’s best restaurants. The extra fee ensures reliability. Sometimes there are more orders in a certain area than delivery partners who are able to deliver them. Booking fees are the standard fee that The Customer pay for using Company's service. This additional fee will only appear if Uber Eats is busy in that particular area. Pricing is dynamic and is calculated by taking into account how many people want to use the service and how many delivery partners are on the road in a certain area. No, not at all. The extra fee will only appear when Uber Eats is busy in certain areas, and will go away when the amount of orders balances with the number of delivery partners. Fees for busy areas are dynamic so they may come and go depending on the availability of delivery partners in a specific area and demand for Uber Eats in that same area.
To read more: https://about.ubereats.com/faq
Top Ubereats Services

Customer Care, Delivery Service, Vehicle Driver

Top Ubereats Products

Account, Mobile Application, Subscription

Ubereats Pros and Cons

Pros: Convenient, No pros, Delivery, Convenience, No customer service

Cons: Customer service, Difficult to reach customer service, No customer service, Unreliable, Very difficult to contact customer service

Related Companies

Uber, Postmates

Ubereats reviews and complaints

Ubereats is ranked 88 out of 347 in Food Delivery category

Area Served

USA, Canada, UK, Worldwide, Other, Australia

Payment Methods

VISAMasterCardAmerican ExpressPayPalDiscover

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