Contact Ubereats Customer Service
Ubereats Phone Numbers and Emails
Toll-Free Number:
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(800) 253-9377USA
Customer Service:
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+8 223 404 0003South Korea
Ubereats Email:
Contact Information
Ubereats Website:
Ubereats Help Center:
Corporate Office Address:
Ubereats Customer Service Reviews
No results. Not very happy.
Still haven't got my money back that was stolen from me. My bill was $81.09 plus $20 tip and I was charged $189.13. I want my $88.04 that was taken from me back in my bank account.
I sent proff of my order receipt from Freddy's. This is NOT acceptable.
I spent my money and don't get my food cause it was missing and I can't get my money back or credit to get my food that was missing is unprofessional and I will be Reporting you for Poor Customer service...I feel I should get my food or my money back on what I spent...very unsatisfied...I'll be ordering from Door dash..at least they have better customer service
They all read from the same script, word for word, spoke to 6 reps. All the same. Zero satisfaction period
I ordered some food and I was not able to stay and receive it it so I canceled it right after I pushed the order but I went right back in a canceled the order I was told I would get a refund a couple of days went past and I still see that it is pending so I called back to find out where my refund was and they told me that I couldnt get my refund back because they already payed the merchant, I know for sure there is a process and its no way in 3 min that they accept my order they are very unprofessional and they would not refund me for some food that I did not get at all
How Good is Ubereats's Customer Service?
They stink an 18 dollar meal cost me $60 bucks! Yes you heard me $60 bucks
Which that the problem could have been resolved.
N/A N/A
The didn't give me refund for messed up order
Pretty good
Quick and easy
Summary of Ubereats Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ubereats?
Shipping and Delivery Question:
- “Wrong order”
- “We don't have a delivery driver”
- “Missing item”
Product/ Service Question:
- “They didn't bring my food”
- “Incorrect order”
- “Refun for bad food”
Payments and Charges Question:
- “Faud Charge on my card”
- “Charged my account twice for 1 order”
- Charged for order I didn't receive
Refund Question:
- “Refund needed”
- “No refund no food”
- “The refund back for my food”
Activation/ Cancellation Question:
- “Need to cancel”
- “Canceled order”
- “Canceling uberone membership”
Account Question:
- “Account”
- “Issues with account”
- “Signing up”
Request for Information Question:
- “Question on Uber Eats Gift option”
- “Wrong number for text verification”
- “Need support as a driver”
Cards Question:
- “Card charged incorrectly”
- “Cardnotnworking”
- “I want to apply for a plus card for shopping in store”
Staff Question:
- “Customerservice”
- “Poor service”
- “Talk to customer service”
Return/ Replace Question:
- “Never return my money for a cancelled order”
- “Return payment”
- “Change address on delivery”
Website/ Application Question:
- “My order online”
- “Application issue”
- “My application”
Employment Question:
- “They send one order to my house and to my job”
- “1099 form”
- “Restaurant owner need 1099”
Other Question:
- “Order time upgrade”
- “Diste peco driver”
- “Personal”
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