Contact Ubereats Customer Service
Ubereats Phone Numbers and Emails
Toll-Free Number:
-
(800) 253-9377
Customer Service:
-
+8 223 404 0003
Ubereats Email:
Customer Service
Contact Information
Ubereats Website:
Ubereats Help Center:
Corporate Office Address:
Uber Technologies, Inc.
1455 Market Street
San Francisco,
California
94103
United States
Summary of Ubereats Customer Service Calls
330K
TOTAL
CALLS
CALLS
03:18
AVG CALL
DURATION
DURATION
8%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ubereats?
Shipping and Delivery Question:
- “Never received food”
- “Wrong order with missing items”
- “Wrong order”
Product/ Service Question:
- “Food not there”
- “Never got notified food showed up”
- “Never got my food and I was charge”
Payments and Charges Question:
- “Promo code didn't apply to ongoing order”
- “Doublecharged”
- “I have been charged and rude representative”
Activation/ Cancellation Question:
- “Cancel order immediately”
- “Order was canceled for no reason”
- “Todavia no me a devuelto el dinero de la orden que cancele”
Refund Question:
- “Refund”
- “Missing order want refund”
- “I ordered chipotle through Uber eats but never got the order so I need a refund.”
Account Question:
- “My account is blocked”
- “Lost my password”
- “Account update unavailable”
Request for Information Question:
- “Something about my account”
- “Question about food stamp card”
- “Calling about my order”
Cards Question:
- “Gift Card not working”
- “Trying to add a card”
- “It will not let me order off my card”
Staff Question:
- “Customer service”
- “Bad service order”
- “Poor customer service”
Website/ Application Question:
- “Complete drivers applications”
- “App not working”
- “The website says my account is blocked”
Employment Question:
- “Job”
- “1099 tax form”
- “1099 form”
Return/ Replace Question:
- “No return call as I was promised.”
- “Change address of order”
- “Just changing my pickup to delivery”
Other Question:
- “Help change phone number”
- “Order issue”
- “Hhjjg”
About
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Ubereats is ranked 95 out of 324 in Food Delivery category
Area Served
USA, Canada, UK, Worldwide, Other, Australia, Asia, Europe
Payment Methods
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Ubereats