Ubereats - Delivery issues
This is the 4th or 5th time I have ordered from Uber eats and had a major issue. I have had small problems before where I'm missing a cookie or a small item.
But I am so fed up with repeatedly getting someone else's food. Not only that, I have been told multiple times that they will go back to get the food to fix it and then don't ever do it. The order I received today is from DoorDash. I ordered from Uber eats.
I don't understand how these drivers are this incompetent. Furthermore, I am fed up with Uber eats. You need to fix your *** or you will lose customers. I know I'm not the only one this has happened to, so it needs to stop.
Also, I called the support line and no one answers, and it tells you that they don't offer support on the phone.
That's not something a large company should do. This is quite an awful app and service if they are so ready to refund you rather than fix the mistake
User's recommendation: Don’t order from here unless you don’t want to get your food or are ready to go hungry that night.
Monetary Loss: $100.
Preferred solution: Full refund.
Ubereats Pros: Cheap delivery prices.
Ubereats Cons: Do not resolve problems, Miss items in orders, Do not answer calls, Rarely get correct order, Drivers do not care.
Comments
So what you're saying is you feel stupid cause you keep using them?
No, that isn't what they said at all. They are fed up with sorry service from Ubereats.