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1.0

I ordered $97 worth of food for me my husband and three children around 10:45 11:45 runs around then about 12:30 or so I decide to check and it says that it's already delivered when I contact Uber help an app it says that I or someone interdependent upon delivery but I was the only person that had the pin other than the delivery driver I'm assuming so nobody gave anyone no damn pin I can't even remember looking out of the second time honestly I want to know either where my 97 dollars worth of food is almost a week and a half later I still have not gotten their call from manager at all I saw him not gotten my $97 back and now unemployment cut off as well this week so I could really use my *** money back I am so upset about the entire situation and then I still stupidly use Uber eats at McDonald's and everything from there even though it's from a different account came cold as *** no dipping sauce no utensils no napkins and the drinks had no ice I don't know what the *** y'all got going on but there needs to be some training and it definitely needs to be some refunds

Monetary Loss: $136.

Preferred solution: Full refund.

Ubereats Pros: Delivery, Slow at times, Have a problem receiving my order, Order, Deliver to the door.

Ubereats Cons: Double charge your credit card and then refuse to refund you, Restaurant never received an order and i was charged, No food delivered, When order is wrong cannot change right away, Car was nasty.

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