Ubereats - Did not receive my order
I did not receive any of my order and they refused to give me a refund. My order was over 70$ and I dont have that to just give away.
I was told that because i had gotten refunded money before i had reached my limit. I replied that if i would get what i ordered in past i wouldn't have complained and after the limit i guess yall can screw up any order u want and nothing can be done. RIDICULOUSNESS. After speaking to 4 different people he put 40$ credit on acct.
Which didnt start to cover my lose. So not to completely lose more money i reordered the same food. This time delivered with ni problem. The first person just didnt find my house and ya'll just refused to take responsibility for it.
So that night i ended up paying 100$ for 3 people to eat. Terrible customer service.
Will never use again. Just stole money from me.
User's recommendation: Never Use this service. If u dont get right order and complain too many times. You are screwed. They keep your money.
Monetary Loss: $100.
Preferred solution: Full refund.
Ubereats Pros: Only cons.
Ubereats Cons: Steal money from you.
Location: 506 Newman Circle, Aiken, SC 29803
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