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DO NOT USE UBEREATS. That is, unless you like not having your food arrive and Uber refusing a refund.
BACKGROUND INFO: I had a couple incidents in the past, where an unethical UberEats driver fails to deliver an order, and marks it as delivered. Whether in each case they just screwed up, or stole my food, I do not know and never was able to find out. In anycase, BE FOREWARNED, Uber EXPECTS you to shut up and accept being screwed over, because if you DARE to report 'food not arrived' incidents after about 1-2 times over YOUR ENTIRE LIFETIME, they WILL begin REFUSING REFUNDS FOR ALL REASONS FOR ETERNITY. Which means, if this happens to you, Uber will AID AND ABET in their drivers CRIMINAL ACTIONS and will COMMIT CRIMINAL ACTS THEMSELVES THROUGH THEFT OF CUSTOMER FUNDS.
If it reaches this point, dont even BOTHER contacting customer service because if you do, you WILL be dehumanized by their support reps as well.
Although this does not happen to EVERYONE, I am willing to bet it is so pervasive and institutionalized within Uber that it is NOT just a few support reps not caring. That DEFRAUDING CUSTOMERS is an unwritten part of their terms of service.
Uber thinks they are GOD, and that customers, by way of EVER having used Uber, automatically shed all consumer and constitutional rights.
This, coupled with the various other horror stories regarding Uber, be it rapists signing on as drivers or any number of countless other nightmares, proves UBER SHOULD BE BANNED FROM CONDUCTING BUSINESS IN THE UNITED STATES ACROSS ALL OF ITS SERVICES. Better yet, it should be mandated to cease ALL business operations FOREVER.
User's recommendation: DO NOT USE UBEREATS EVER, nor Uber Rider Function. BOYCOTT UBER and if you are scammed by Uber, CONTACT THE MEDIA and if necessary, THE POLICE.
Product or Service Mentioned: Ubereats Same Day Delivery Service.
Monetary Loss: $49.
Preferred solution: Full refund.
Ubereats Pros: Easy access to ordering.
Ubereats Cons: Bad and invisible customer service, Poor delivery and customer service, Thieves, Thief.