New Reviewer

I saw an offer for Uber eats on my web browser, with code YUM for $25 off. I had never used Uber eats before so i thought it would be a good opportunity to try since there was a discount.

I opened the link and it took me to lists of restaurants.

So we started browsing and checking the items.

Navigating the website was a bit difficult, it kept adding things to the cart but when i tried to remove them it wouldn't let me.

Then i figured there would be an option to review the cart before entering payment information, But there was no such page. Immediately it started giving me a message error, so i clicked the back button on the browser and it took me back to the list of restaurants. I looked for the page again but the error message was still there.

I tried again to go to the cart to make changes, but it wouldn't give me the option, then suddenly i get a message saying my order was pending. I did not enter payment info so how could my order be processed?

I tried to contact Uber eats but no number, no live chat no place for support.

I called the restaurant and they confirmed they received the order but they can't cancel it. Only Uber can.

When the driver arrived i explained and he gave me a customer service number. But it was closed on Saturdays.

I went back online and found out that Uber eats uses information from Uber ride (which i had on my phone).

This is the WORST experience ever.

I will NEVER USE Uber eats ever again. Wasted time and money and got a lot of stress and still haven't had any help.

I used door dash before and never had such a negative experience.

It's ridiculous.

User's recommendation: Use any other method for delivery.

Monetary Loss: $52.

Preferred solution: Full refund.

Ubereats Cons: Total lack of customer servicenot user friendly.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Ubereats Reviews

  1. 13569 reviews
  2. 2483 reviews
  3. 1258 reviews
  4. 621 reviews
  5. 642 reviews
Ubereats reviews