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I placed an order approximately 2hours ago. I work in the restaurant business I know how crazy busy it gets.
What I dont understand why delivery boy cant pick up my call or neither write back to my messages. I always order and never have this issue. My food will come cold and still writing this meaaage I havent even received it yet. I will not get charged for cold food neither unprofessionalism.
I understand he has other deliveries on him but there should be a limit of how many he takes or what addresses are the closest so this issue cant occur again. I know this is frustrating because I also work in a restaurant business but imagine me as a customer on the other side. I hope this problem gets resolved because I been waiting patiently and nothing has arrived yet.
Nor will I eat cold food! Thank you for your time
Preferred solution: Full refund.
Ubereats Pros: Usually great.
Ubereats Cons: Soo many questions, Rip off no customer service.