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I've been reaching out to Uber Support for over a week now to try to get help deactivating my Uber eats driver account because I believe it has been hacked. I am locked out of the account, and was told the email address associated with the account was changed (as was the password).

No one from Uber support will even talk to me because of the privacy policy, and I am unable to login to the app or contact them through the hacker's email address. I am at a loss for what to do at this point--all I know is my license and social security number are at risk right now if someone is driving and earning money using them. I am more than willing to validate the account by providing my social security, license number, banking information etc, but no one will speak to me, and instead just keep replying that I should sign into the app, even though I have expressed I no longer have access to the app. I'm beyond frustrated and worried, and I can't believe Uber has zero concern about fraudulent activity happening to their drivers.

It is blowing my mind that there is no resolution team in place to assist their own drivers in handling issues like this. Get it together Uber because this is unacceptable

User's recommendation: Stay far away from uber unless you want you information stolen and not a person in sight to help.

Product or Service Mentioned: Ubereats Customer Care.

Preferred solution: Assistance deactivating my uber driver account before my identity is stolen.

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#1942499

Call your local NEWS station and get the involved. I'm pretty sure Ubereats doesn't want to end up on the 6 o'clock news.

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