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I made an order when I had guests over. I called the restaurant to be sure they paid close attention to the special instructions.

The informed me their system was down and that our order had been canceled. Knowing it would be even longer to find a new place to order from and then wait for delivery etc., we called it a night and they left and my wife and I made other plans. Imagine my surprise when I got an alert that a driver was approaching with my order. I called the restaurant and they said it didnt come from them, that my order had been canceled.

I now had tons of food and no people, and I dont think I should have been charged. As 90% went to waste. And I hate how you cant get a person on the phone.

Not cool! I have been a loyal customer for years!

User's recommendation: Check the others delivery sites and tread carefully.

Location: York, Pennsylvania

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