Ubereats - I need help and i cant get it so im hoping through here i can
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New ReviewerOn July 17th I placed an order through ubereats for McDonald's about an hour later I checked cuz I was thinking that it was taking too long so when I checked if you can give me any information as to where the order was when it was, and how much it was so I thought I didn't place the order so I then reorder the same order added one more thing my total than was 76 something and literally 10 minutes after that my first order came so then I tried to cancel my second order and they were giving me a hard time about it and I don't understand why I want my money back I'm not looking for free these it was not my fault you gave me no information as to where my order was so somebody could please help me this is been going on since July 17th I have made several complaints and nobody is trying to do anything so again I ask you somebody help me all I'm asking for is my money back I'm not asking for anything spectacular I'm a long time? I pay a lot of money when I order food this was a mistake and it was a mistake on your behalf so please, get back to me and somebody fix this thank you
Monetary Loss: $76.
Preferred solution: Full refund.
Ubereats Pros: Needs better customer service.
Ubereats Cons: Wrong orders and no refunds.
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