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New Reviewer
Resolved
0 comments
1.3
Poster increased review rating.

Update by user Sep 05, 2021

Company fixed the issue and I have been provided with full refund. They have put a code in place so that way the drivers wont steal your order and claim you got it also they gave me and apology and refund so even tho it took awhile they did do something.

Update by user Aug 28, 2021

So i received word back from ubereats support refunding me the $15 then taking another $22.88 from my account they did it twice so it totalled out to be $42.87 they have took out of my account i emailed them back and is waiting on a response but going forward i asked if they could just remove my account

Original review posted by user Aug 28, 2021

I ordered an alcoholic beverage it was on its way when it was cancelled for whatever reason I was charged a $15 fee for something I had no part in yet when I've attempted to call Uber Eats I get no response I also talked to the woman who was only 4 mins away when it was cancelled to figure out what was going on I am very irritated because I can't even order anything else because you all took money out for nothing

User's recommendation: I personally have had too much trouble with UberEATS and wouldn't recommend anyone ordering here because something will be wrong with your order.

Product or Service Mentioned: Ubereats Customer Care.

Monetary Loss: $43.

Preferred solution: Deliver product or service ordered.

Ubereats Pros: Getting ripped with no way to contact customer support, Incompetent employees, Dont give you your food.

Ubereats Cons: Took money without no consent, This is not the first time, Ruined my kids and my dinner, Charge without ordering, Alot.

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