i have been using uber eats for a very long time. i am a nurse and on a tight scheduled.

my order was charged on 2 different credit cards and the driver Alfred did not bring my order to me. Oviously he either left elsewhere or not at all. I tried multiple times online to talk to a manager and was told i could not. they decided to refund me for my order except for the tip!!!

LOL and they still did not offer to have my order resent.

now it takes several days for a refund and thats just on one of my credit cards. i now don't have my order and have been ripped off.

We have been trying this a while and feel now no one in our hospital area will do this again.

Horrible customer service and no way to actually call anyone.

Don't use uber eats

Location: Plano, Texas

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