Ubereats - Missing food
I ordered bojangles around 11:30. I ordered an egg cheese biscuit bo-rounds and a Bo-beery biscuit....the items i did receive around 12:25 were cold not warm not room temperature cold.
i am very disappointed.
so then i realized i wanted some ketchup for my bo rounds mind u i'm at the hospital so i go up to ask them and they said no they don't have any all for me to sit down go in my bag and realize my bo rounds are not even there ....so i'm this point i'm HIGHLY PISSED...so i call bojangles she like bring ur receipt and i'll replace them .so i was like ma'am i'm not driving hence the reason i even did uber eats she was like oh well sorry call uber eats and hung up. i try my best to understand that mistakes happen but when i feel like u don't even care to help fix my problem that's when things become an issue for me.
Monetary Loss: $12.
Preferred solution: Full refund.
Ubereats Pros: Slow delivery.
Ubereats Cons: Charges too much money.
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