New Reviewer
0 comments
1.0

Driver did not make sure he had everything we ordered before he left the restaurant. There was mo salad, no gallon of tea, no utensils.

Manager of restaurant offered to make it right if we sent driver back. Driver blamed restaurant and was not very interested in making things right. Also did not even knock or anything when delivered food as requested. Probably will not order delivery again from ubereats bc of this experience.

We just moved the night before and were exhausted so we splurged. Guess we used the wrong company. Ubereats does not even allow you to speak to a manager; they hide behind ivr and auto email. Service sucks with this company.

And they did offer me a refund for the missing items but it takes up to 10 days. They took my money immediately.

User's recommendation: Do not use this service.

Product or Service Mentioned: Ubereats Delivery Service.

Preferred solution: Let the company propose a solution.

Ubereats Pros: App.

Ubereats Cons: Telepathy notification of delivery, Terrible customer service, Do not seem to care if customer is satisfied.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Ubereats Reviews

  1. 13569 reviews
  2. 2483 reviews
  3. 1258 reviews
  4. 621 reviews
  5. 642 reviews
Ubereats reviews