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Update by user Nov 27, 2021

Company fixed the issue and I have been provided with product or service ordered.

Original review posted by user Nov 27, 2021

I put in an order for Papa Johns at 6:30 and it said the time will be 20 to 30 minutes. Which is a perfectly respectable wait time.

However, as it neared 730 the food was still not here and the driver had yet to even get to the restaurant to pick up my food. Then halfway through to trip to papa Johns I get a new driver, probably because the first one was taking so long to get my food. The new driver finally gets my food and Im waiting to get a text that hes dropped it at the front porch like I asked, its 8:15 now, and all of a sudden my order disappears like its been completed but, I have no food. the driver never even called me to at least communicate where the food would be delivered its not a rocket science!

Ive now just spent over two hours and $20 waiting on food that hasnt even come. For all we know now this driver is eating my food for free.

I want my money back! THIS SUCKS

Monetary Loss: $20.

Preferred solution: Full refund.

Ubereats Pros: Delivery of food.

Ubereats Cons: No way to talk to a representative, Late on delivery.

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