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I ordered our party food at 11:20am.
The app was showed the expected time was 12:15pm.
I agreed the expected time and ordered it.
However, the expected time was changed from 12:15 to 12:40.
10 mins later, the time was changed to 1:20pm.
Final time is 1:10pm.
Total time I got the food was 2 hours later.
Holy cow!!! TWO HOURS.... We passed our lunch time and my boss was mad.
HOW COME IT IS SO LATE????
Uber eat charged us more fee than other companies, but the service is so BAD!!!
I asked the driver and he said he need to deliver many orders, and he don't know yet.
WHAT A TERRIBLE SEVERICE!!!
We didn't eat lunch and back to work.
Uber eat need to take responsibility!!
It is not because my credit card is cooperating with your company, and I won't use Uber eat to order food.
Uber eat have to make up for our loss.
I will never use Uber eat to order food anymore.
Monetary Loss: $23.
Preferred solution: Full refund.
Ubereats Pros: I need a full refund of my order, 2nd time i ordered food from them and waited 2 hours, Showed me that doordash is better.