Would you know what to do if you got your Uber eats order and it was incomplete? who would you call?
Who would be responsible for your displaced meal? Simple answer nobody. Explain answer is simple you contact the driver the driver passes the buck off to said restaurant said restaurant tries to make it okay but perhaps giving you a refund for half your meal but then again have you ever worked in a restaurant using Uber eats? I have.
And it's not that simple you don't just pick and choose what you can refund and not refund through Uber eats or eat 24 or any of those other food delivery services it doesn't work that way. Aaaaaaaaand calling customer service is non-existent I dare you try just try to call the number they have listed as their customer service.
it's an automated voice recording that simply says we're sorry we cannot take any phone calls at this time report to the app if you need any further assistance. What a *** cop out.
User's recommendation: Do not use nor download.
Monetary Loss: $5.
Preferred solution: Full refund.
Ubereats Pros: Ridiculous, Deliver neglect, Missing food.
Ubereats Cons: Thriveworks forget food items.