Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer

I have been receiving promos from Uber eats. I had to seek customer service because I was having a hard time applying the promo code in the app.

The error message was: our system is experiencing high traffic at this time. Please try again in a few minutes

I had heard of excellent customer service for Uber driving service but to my disbelief the customer service for Uber eats was non-existent. I got the same automated message 5 times none of which answered my questions.

I found it to be very disrespectful of my time and dismissive of all customers concerns. Moreover, it feels like a scam that I keep receiving these promos and Uber eats wouldnt even verify if this is an authentic email address.

I would never give my business to Uber eats again when they dont respect their customers enough to have a real person to address customer questions or concerns.

Im genuinely disappointed and pissed.

I expected better from Uber. The customer service chat support is pathetic.

User's recommendation: I wouldn’t give my business that has a non-existent customer service.

Monetary Loss: $121.

Preferred solution: Full refund.

Ubereats Pros: There is no customer service.

Ubereats Cons: Customer service is a bot that sends repetitive messages.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Ubereats Reviews

  1. 13544 reviews
  2. 2477 reviews
  3. 1258 reviews
  4. 616 reviews
  5. 636 reviews
Ubereats reviews